Cloud Solutions Architect

Works closely with clients in consultative selling mode to understand business requirements, issues, and priorities; develops solutions that advance client's business strategy and goals. Combines sales ability and consultative skills with technical expertise to design complex solutions which include; cloud, server, network, storage, virtualization and business continuity solutions for mid-sized companies to large enterprises.

Essential Duties and Responsibilities

• Consults with client to define need or problem, conducts requirements analysis, studies and surveys to obtain and analyze data, discusses possible solutions, makes technical recommendations and presentations with supporting documentation; may take role of professional delivery of solution.
• Provides pre-sales support to Sales team focusing on mid-size and enterprise accounts in areas including but not limited to:
• Technical solution design and validation
• Professional Service Statements of Work creation
• Local and regional marketing support
• Regional and national event participation
• RFP response
• Regional team meetings
• Consults with clients using different media (whiteboard, PowerPoint, Visio, etc.) to capture and understand challenges and IT/business requirements, ascertains and defines need or problem area, and determines scope of investigation required to obtain solution.
• Conducts studies or surveys of customer’s needs or problems to obtain data required for solution.
• Ensures successful customer proof-of-concepts (POCs) and demonstrations.
• Understands and identifies client opportunities based on advancement of business goals and maps those requirements to our solutions (On-Premise, Off-Premise, Hybrid).
• Coordinates and interfaces with vendors and contract support to ensure strong technological solutions and first-class support, response and availability times.
• Meets regularly with local Area Sales Director to review goals and performance within region.
• Creates awareness of uncovered opportunities outside of Account Executive’s particular specialty.
• Demonstrates and actively promotes an understanding and commitment to the mission through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Education:

• Bachelor’s Degree in Computer Science, Business, Management Disciplines or related field.

Experience:

• 8 years technical pre-sales experience in IT marketplace:

• Cloud services (i.e., IaaS, SaaS, PaaS)
• Enterprise server virtualization and VDI (VMware View) solutions
• Converged Infrastructure Solutions (VCE, Flexpod preferred)
• x86 hardware (Servers, Blades)
• Storage Area Networks (iSCSI, Fiber Channel or NAS)
• Software Defined Networking
• Business Continuity/High Availability
• Operating systems proficiency: Windows and Linux
• x86 virtualization techniques as it pertains to compute, storage and network
• Conducting Proof of Concepts and hands-on demonstration of technology
• Proficiency in maintaining technology expertise and currency
• Consulting and solution implementation experience in enterprise environments is a plus.

May consider an equivalent combination of education and experience.

Computer Skills

• Proficient use of all Microsoft Office applications.

Certificates, Licenses, Registrations

• VMware Certified Professional (VCP) or VMware Technical Sales Professional (VTSP).
• Other related certifications (Microsoft Systems Management and Virtualization, Networking) desirable.
• Cisco Data Center Architecture Design Specialist, Unified Computing Design Specialist certifications are highly desirable
• Certifications in server and storage architectures ( HP, EMC, NetApp preferred).

Other Skills and Abilities

• Outstanding oral, written, and technical/business communication skills.
• Strong technical and customer interaction skills.
• Must be able to multi-task and accommodate requests from multiple customers and Logicalis Account Executives.
• Must be able to have business level conversation with customers and assist them in deploying solutions to meet business requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

 What’s exciting about this opportunity?
Ability to work with leading technologies in a consulting capacity for other businesses.

How would you describe the team and culture?
Very determined and multi-faceted. Adaptive team and culture.

What kinds of people succeed in your organization?
Proactive, Collaborative

What are the top 3-4 things the person in this position will be challenged with in the first 60-90 days?
Understanding processes, learning organization's structure.

12 months from now, what would the person in this position have accomplished to be successful?
Successful in positioning and architecting several projects for multiple clients.

What are you looking for on the resume, and why?
Business acumen, technical depth in UCS and VDI solutions.

Is this a replacement or a new position?
Replacement

Where does the position sit in the organization and who does this position report to?
Reports to Director of Cloud/ Data Center Solutions. High up in organization structure.

Does this position have direct reports?
No

Who will the person in this position interact with?
Account Executives, Clients, Project Managers, Delivery Engineers.

What’s the bonus percentage?
20-30%

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Last updated on Nov 12, 2023