FinCrime Quality Assurance Specialist

Simplify payments to improve everyone’s life
More than an app, Satispay is a great group of creative, innovative, curious and enthusiastic people united by a bold mission: to build the future of payments in Europe!
We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants and removing all intermediaries in the process. We do it smart every day while being responsible for the impact of our choices. We believe in creating value for our network through constant collaboration. We work hard, we have fun, we write history.

If you want to know more about us, take a look here: http://www.satispay.com/

Join us as a FinCrime Quality Assurance Specialist

What you will be doing
The role is based within our offices in Luxembourg, where you will take part in the FinCrime Operations Department and you will support the growth of the Satispay Group. 
Our FinCrime Operations Department is the frontline defender of our company's integrity and security. Collaborating closely with Compliance and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers. 

Operating in two key areas – FinCrime AML/CTF and Fraud Prevention – we're growing rapidly to support our expanding customer base. This expansion not only aims to support our operational needs but also seeks to welcome new talents who can contribute their expertise and help us enhance and upgrade our operational structure. 
As part of this dynamic team, you'll have the opportunity to make a meaningful impact and drive innovative solutions. Be part of our mission to secure our operations and tackle financial threats head-on.

Joining Satispay means being a leader of change and innovation.

Key responsibilities: 

• Conduct accurate quality assurance assessments on all new members of the FinCrime and KYC teams to ensure compliance with Satispay's internal procedures and processes; 
• Perform periodical Quality Controls on FinCrime Ops activities, by focusing on identifying successes and failures in the main operational processes (e.g. Risk Assessment, transaction monitoring, etc.);
• Provide regular reports and insights to team leaders and managers on the results of rigorous quality assessments, highlighting both achievements and areas for improvement;

• Collaborate closely with team leaders and managers to develop effective onboarding quality assessment strategies, providing actionable feedback to enhance the performance of the team members;

• Liaise with Training Specialists, contributing to continuous improvement initiatives and the achievement of high operational standards.

What we need
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay’s project. If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you!

You have: 

• At least 3 years of previous experience in a similar role, ideally in a startup or in the financial sector;
• An analytical and detail-oriented mindset with the ability to interpret data and draw actionable insights; 
• Good knowledge of relevant legal frameworks in respect of AML/KYC;
• Fluency in written and spoken Italian and English. 

Knowledge of French is a strong plus.

You are: 

• Analytical and detail-oriented with the ability to interpret data and draw actionable insights; 
• A good communicator with presentation skills, both written and verbal. 

Logistic & Salary
The role is based in Luxembourg. If you’re not already based there, we can support you with a relocation package. 

We offer a competitive salary, commensurate with experience.

The selection process
Once we receive your CV, we will take the time to evaluate it carefully.
Should there be a match for this or any other position at the Company, we will be in touch with you. Our selection process may vary in the number and order of steps but generally includes an HR interview, technical evaluation and a final meeting in person.
In case there is no match at the moment don’t worry, we will make sure to keep your CV in consideration for future vacancies!  

Satispay is an equal opportunity employer, we do not discriminate based on race, color, religion, sexual orientation, gender identity or national origin.
We promote the inclusion and work integration of people belonging to protected categories.

This job opportunity is addressed to both sexes.

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Last updated on Jan 24, 2024