Business Operations

As a member of Mill’s Business Operations team, you will be responsible for taking business processes and partnerships from 0-to-1.  You will work closely across business development, product, marketing, and operations to create scalable go-to-market programs and approaches, and ensure partnerships are launched flawlessly.  

Responsibilities

• Take ownership of partnership implementation.  Collaborate with partners to develop a joint go-to-market approach, acting as the day-to-day contact from the point of agreement signed through launch and implementation.  Own the project plan and workback schedule.
• Develop scaled GtM approaches. Build first-of-a-kind go-to-market playbooks and assets.  Identify opportunities to program-atize aspects of partnerships that will enable Mill to more rapidly scale.
• Cross-functional collaboration. Collaborate with marketing to develop and roll out assets required for partnership programs. Define business requirements for product, systems, tools and reporting.  Collaborate with product & eng teams to contribute to the development and implementation of these requirements.
• Measure program effectiveness. Deep dive into performance metrics to facilitate internal and external reporting, and to surface areas of opportunity.

Qualifications

• 5+ years of experience in program management or operations related roles
• Excellent communication and organization skills
• Ability to understand and prioritize business goals and strategies
• Detail orientation, with the ability to work both independently and collaboratively
• Track record of running and leading operational projects/process improvement implementations
• Experience working in a high-growth, dynamic environment
• Data-driven problem solving skills and the ability to drive quality and process improvements

The estimated base salary range for this position is $126k to $167k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.

Last updated on Aug 9, 2024