| The DEx Enabler for the assigned portfolio will be responsible for: |
| Steering the customization and implementation of DEx strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders' expectations |
| Driving the implementation of best-in-class, mature, delivery practices, tools, standards, models and frameworks across the assigned portfolio - aligning to the delivery context |
| Facilitating the overall delivery governance and performance reporting across services for applicable projects, programs and portfolios |
| Engaging across DEx, and with delivery stakeholders, to improve delivery performance through the effective adoption of DEx levers and parameters |
| Supporting the DEx Deliverability Assessment (DA) team to schedule and conduct DAs for applicable deals before deal submission and ensuring the effective closure of DA risks and findings |
| Reviewing contracts before sign-off, identifying key / critical contractual commitments, enabling compliance tracking of those commitments and highlighting any issues / risks as early as possible to stakeholders |
| Driving effective risk management practices across the portfolio, including early risk identification, mitigation and reporting |
| Acting as a champion for the implementation of appropriate, tool-based, Product & Service Quality (PSQ) assurance frameworks to help ensure 'first-time-right' PSQ for the assigned portfolio |
| Driving timely implementation of DEx interventions (reviews / assessments etc,) across applicable projects, programs and portfolios |
| Enhancing the capability and performance of accounts through DEx training and enablement programs |
| Enabling the effective closure of external / internal assessment findings by delivery teams |
| Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA) |
| Facilitating the identification of Debt Analysis / Automation use cases |
| Supporting account / project teams during customer visits, audits and other customer events |
| Fronting DEx capability presentations to clients addressing client-specific requirements as an independent team |
| Driving a management-by-metrics culture across the assigned portfolio |
| Evangelizing Knowledge Management across the portfolio |
| Identifying and facilitating Continuous Improvement and Innovation; focussing on customer-facing themes and ideas |
| Engaging with delivery and DEx stakeholders to identify and drive delivery transformation themes |
| Review and optimize processes in use by Application Dev / Support processes |
| What we look for in a candidate |
| DEx experience as a lead (M) or experience as a delivery manager (SM+) |
| Technical experience or exposure in an application development / maintenance / modernization / testing / services projects / enterprise application solutions / package solutions / COTS products and System Integration |
| Exposure to delivering projects using Hybrid Agile/ Agile /DevOps is mandatory |
| Experience in coding will be desirable |
| Usage / understanding of tools like SonarQube or equivalent is MUST |
| Experience of driving automation usage in large AVM projects will be desirable |
| Ability to interpret data and take decisions based on delivery performance metrics |
| Competence in working effectively with cross-functional teams |
| Good communication and interpersonal skills |
| A team player who interacts well with others and maintains trustworthy relationships |
| A quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO /PMP / Prince2 |
| Professional certifications in project management / program management / agile / SAFe / DevOps / DevSecOps etc |
| The confidence and gravitas to interact and engage with senior leadership and clients |
| Good written and spoken communication skills |
| An ability to adapt to changing requirements and dynamic cross functional teams |
| Ability to deliver Insight Presentations in an informative and engaging manner |
Last updated on Nov 15, 2022
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