Join Atomi: Innovate, empower and inspire in the Edtech world.
Our mission is to help unlock the world’s potential by optimising the way we teach and learn. With a unique blend of technology and creativity, we bring learning to life, making complex concepts simple and accessible to students, educators, and parents alike.
We’re a team driven by our core values: a deep-rooted passion for learning, a relentless pursuit of quality at speed, humility in our growth, a commitment to pushing boundaries, empowering others fearlessly and championing the needs of our customers. Our culture is built on these values, ensuring we stay agile, innovative and empathetic to the evolving needs of the education community.
At Atomi, you’ll be encouraged to think creatively, work collaboratively and contribute to a mission where every piece of work is a step towards realising our collective potential in classrooms and beyond.
The Opportunity
As the Customer Success Team Lead you will form a vital part of the School Partnerships team. The Customer Success Team Lead will manage a team of Customer Success Managers across multiple states within Australia. The Atomi team is largely remote so you will be the glue that bonds your team together across regions and geographies.
The Customer Success team is responsible for the ongoing management and renewal of all existing customers. The Customer Success Team Lead will report into the Head of School Partnerships and will manage and guide the team to success in line with the broader School Partnerships team and broader business.
The Customer Success Team Lead is a coach first and foremost and has the best interest of their team at the forefront of everything they do. They focus on developing their team and understand that their success is driven by the success of their team!
How to apply
We’d like to understand who you are, your values and your professional journey. Please apply with your resume, a link to your portfolio and any insights you’d like to share.
We embrace diversity. Bringing together a variety of thoughts, backgrounds, and expressions is key to creating outstanding products and teams. We value many different skills and perspectives and how they can enhance Atomi and our culture. So, please apply even if you don’t meet every requirement listed.
Please note:
All applicants must hold Australian working rights and must have a valid working with Children's Check or the ability to obtain a successful check.