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Title: Care Coach 

*Bilingual candidates Required(English & Spanish Speaking)*


***INCLUDE CURRENT ADDRESS ON RESUME*** Will Report to Facilities in Area

Care Coach 1 Region 8 Must live in Glades or Collier Counties (Or willing to drive to those facilities) Near Naples, FL

Location: Naples, Florida (Glades or Collier Counties)
Fort Myers Rehab
7173 Cypress Drive Fort Myers, FL

Eagle Ridge Health and Rehab
13881 Eagle Ridge Drive Fort Myers, FL

Evans Healthcare
3735 Evans Ave Fort Myers, FL

Facility the contractor will report to? See below

Published Name Physical Address
Orchid Cove at Naples 2900 12th St N Naples, FL 34103
Solaris Senior Living North Naples 10949 Parnu St Naples, FL 34109
ManorCare at Lely Palms 6135 Rattlesnake Hammock Rd Naples, FL 34113
Heritage Healthcare and Rehabilitation Center 777 Tamiami Trl N Naples, FL 34102
ManorCare Nursing and Rehabilitation Center Naples 3601 Lakewood Blvd Naples, FL 34112
Solaris HealthCare Imperial 900 Imperial Golf Course Blvd Naples, FL 34110

*Bilingual candidates Required(English & Spanish Speaking)*
Language Test Required


*CANDIDATES MUST BE CPR CERTIFIED*

***INCLUDE CURRENT ADDRESS ON RESUME***

Opportunity for Temp to Perm Highly Probable Not Guaranteed
Mileage Reimbursed for Travel (.56/Mile First 50 Miles & Last 50 Miles are not reimbursed)
*** will Provide PPE
*** will Provide ALL Equipment including Portable Wi-Fi

Please Ensure Applicants Are Willing & Able to Return to Field and Travel within Locally Assigned Area (On Occasion, May Need to Travel to Surrounding Region)

Shift: Mon-Fri; 8AM 5PM
Strictly 40 Hours a week / NO OVERTIME

Language Test Required

*Must Have Experience in Case Management, Coordinating Services, Conducting Assessments to Determine Needs*

*4 Weeks of Training Upon Start of Assignment*


Description:
The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain
optimal wellness state by guiding members/families toward and facilitate interaction with resources
appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often
straightforward and of moderate complexity.


Responsibilities:
Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care
Facilities and other care settings 75-90% local travel

Assesses and evaluates member's needs and requirements in order to establish a member specific care plan

Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being

Planning and implementing interventions to meet those needs
Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals

Guides members/families towards resources appropriate for their care
Services are driven by facilitating interactions with other payer sources, providers,
interdisciplinary teams and others involved in the members care as appropriate and required by our comprehensive contract


Care Coaches shall meet one of the following qualifications:

Care Coaches with the following qualifications shall also have a minimum of two (2) years of relevant experience:
o Bachelors degree in social work, sociology, psychology, gerontology, or a related social services field;
o Registered nurse, licensed to practice in the State;
o Bachelors degree in a field other than social science; or
Care Coaches with a masters degree in social work, sociology, psychology, gerontology, or a related social services field may substitute experience obtained through a practicum, internship, or clinical rotation on an equivalent basis for up to one (1) year of the experience requirements.
Care Coaches with the following qualifications shall also have a minimum of four (4) years of relevant experience: Licensed Practical Nurse, licensed to practice in the State.
Care Coaches without the aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Case Managers without a bachelors degree shall have a minimum of six (6) years of relevant experience.

Previous experience with electronic case note documentation and experience with
documenting in multiple computer applications/systems

This role is part of ***s Driver safety program and therefore requires an individual to have a valid state drivers license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.

Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.

This role is considered patient facing and is a part of ***'s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

AHCA Fingerprint Required.

All Care Coaches are required to obtain a successful Level II criminal history screening and/or background investigation.
a. All Care Coaches shall have at least four (4) hours of in-service training annually in the identification of abuse, neglect, and exploitation.

Must provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required

Ability to work Monday-Friday 8:30am-5:00pm

Preferred Qualifications:
701B Certification
Medication application (RFA) experience
Prior experience with Medicare & Medicaid recipients
Prior nursing home diversion or long term care case management experience
Experience working with geriatric population
Experience with health promotion, coaching and wellness
Knowledge of community health and social service agencies and ad •

Last updated on Nov 8, 2023

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