Technician II - Service

Responsibilities include, but are not limited to: responding to and resolving all assigned service calls in an efficient and professional manner

GENERAL ACCOUNTABILITIES:

• Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
• Available to work outside of, or in addition to, normal businesses hours.
• Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
• Maintain and protect assigned Company assets.
• Accurate written record keeping, submitted on time and complete,
• Maintain professional licensing as required by State and Local jurisdictions.

SPECIFIC ACCOUNTABILITIES:

• All work is performed to Company standards and quality installation techniques are practiced.
• Repair and/or restore all systems per specifications and in conjunction with any pertaining building and or electrical codes.
• Test all systems and equipment, after repairs are made, to ensure performance of system Work with Field Engineers on startup to ensure complete system compliance.
• Daily communications with Service Coordinator on delays, requirements and general status of Service Work Orders.
• Repair, restore and test all systems per specifications and in conjunction with any pertaining building and or electrical codes.
• Technician only-24hr on-call rotation.
• Assist on installation projects when required.
• Work at required heights utilizing ladders, scaffolding, lifts, or other.
• Work in confined spaces as necessary.

REQUIRED QUALIFICATIONS:

• High School diploma or equivalent
• Minimum 2 years working in the electronic field with daily use of AC/DC theory
• Ability to read blue prints and schematics as evidenced by 1 year of experience
• Basic computer skills including MS Office Suite as evidenced by 1 year of experience
• Aptitude for learning system programming as evidenced by 1 year of experience
• Valid drivers license with acceptable driving record

PREFERRED QUALIFICATIONS:

• Associates degree (2 year) in a technical capacity
• 3+ years working in the electronic field with daily use of AC/DC theory
• Power Limited Technician (PLT), Wyoming, New Mexico or other locality license, or the ability to obtain within 2 years.

PROFESSIONAL COMPETENCIES:

• Proper hand and power tool operations and safety
• Ability to solve practical problems and carry out responsibilities under minimal supervision
• Ability to organize workload for effective implementation
• Ability to complete projects on time and on budget
• Ability to write simple correspondence and present information in one-on-one and small group situations
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member
• Ability to adapt as the external environment and organization evolves

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 6 feet.   

WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

Site work job conditions are similar to typical construction projects. Work at required heights utilizing ladders, scaffolding, lifts, or other. Work in confined spaces as necessary.

• Additional environments include office spaces, medical, industrial, warehouse, parking ramps, and other.
• Outdoor work including occasional adverse weather conditions or cold/heat temperatures may be required.
• Travel may be required.
• Training as required.

BENEFITS:
Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling.  Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan.  Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.
 

Pay: $27.00ph - $40.00ph (DOE)

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.

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Last updated on Oct 16, 2024