Application Engineer - SigmaNEST

About Us:

CAMBRIO is part of the Sandvik Group – a high-tech and global engineering company offering products and services that enhance customer productivity, profitability and sustainability. In 2020, the Sandvik Group had approximately 37,000 employees and revenues of about 86 billion SEK.

CAMBRIO designs, develops, and delivers CAD/CAM software with a proven track record of productivity gains. With a product portfolio of SigmaNEST, Cimatron, and GibbsCAM, CAMBRIO is firmly positioned as a leading CAD/CAM innovator in the fabrication, toolmaking, and production manufacturing industries.

Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 counties and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

Product Portfolio

SigmaTEK Systems is the leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management. SigmaNEST is simply the best nesting software in the industry. With unmatched versatility and maximum scalability, the comprehensive product portfolio covers the full range of fabrication workflow; from quoting to shipping, including robust integration with a wide range of business systems.

 

Position Overview

An Application Engineer is responsible for providing a high level of technical support to SigmaTEK customers in the areas of phone support, training, installation, and technical sales support.  Application Engineers must be customer focused, task/team oriented, and recognize the need to deliver timely results quickly and efficiently.  This position requires up to 50% travel.

Are you a technical problem solver looking for a company you can believe in and where you can make an impact and grow your career? Do you understand software and have a strong interest in manufacturing, fabrication and cutting machinery? Do you have a passion for providing superior customer service? If so, you may be the person we need to join our team and give our customers top-tier technical support.

Location

We are looking for an Application Engineer located in France who can either work onsite by our customers or from their home office.

If you are selected for this role, you will have these responsibilities:

• Technical Support: you will effectively meet CAD/CAM technical support needs and communicate solutions to end-users via telephone, e-mail, and the internet.

• Training: you will provide training courses for our customers, both onsite and over the internet.

• Applications Engineering: you will get to travel to customer manufacturing facilities to install our CAD/CAM software and run test programs on their machines, prove out the software capabilities and seamlessly integrate our solutions into various avenues of technical manufacturing systems.

• Demonstrations: you will provide technical sales support demonstration and competitive analysis (benchmarking).

Required Attributes and Skills Include:

• Mechanical and/or manufacturing engineering experience, with a focus in CAD/CAM, sheet metal fabrication or steel plate processing, and CNC programming (familiarity with G-code)
• An Associate or Bachelor degree in computer science, IT or other technical field is preferred
• Excellent communication and customer service skills
• Enthusiastic and positive attitude
• Ability to work independently and meet multiple deadlines
• Strong problem solving skills
• Proficiency in Microsoft Office and Windows
• SQL database experience is a plus
• Ability to travel up to 50% of the time

Please apply for this role in English

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Last updated on Nov 11, 2023