Senior Manager, Sales Operations

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Sales Planning and Analysis

• Define the Scout Motors long-term and short-term sales and production planning process, bringing together key stakeholders to align timelines, systems, business objectives, and customer requirements.
• Develop and manage a sales planning governance process that includes the relevant stakeholders from Scout Production, Finance, Sales, and the retail network, complies with stakeholder lead-time requirements, and enables the company to make data-driven sales planning decisions.
• Define the IT systems requirements necessary to facilitate the sales and production planning process, including the creation and documentation of all forecasts and production plans, establishment of buildable configurations, and management of production orders.
• In coordination with Scout Digital Products and Scout Production, define the process to transition customer reservations to vehicle orders, and then to a scheduled production plan.
• In coordination with Scout Digital Products, Production, and Vehicle Logistics, define an order-matching process to connect Scout reservations with immediately available or soon-to-be produced Scout vehicle inventory.
• Create, document, and manage the Scout sales and volume plan of record, owning official plan submission and all future-looking scenario planning optimized for high-level company priorities and objectives.

Pricing and Incentives

• Monitor competitive conditions through the use of industry sales, incentive, and inventory data sources, identifying opportunities for adjustments to Scout sales and pricing strategies.
• In collaboration with Scout Product Marketing and Strategy, monitor industry pricing and purchase data to ensure that Scout vehicles are competitively positioned while maintaining profitability targets and customer value.
• Form an expert retail incentives team that uses market monitoring and customer insights to create and manage retail incentive offers and special sales programs.
• Create an incentives forecasting and planning engine which is aligned with production plans and business scenarios and ensures full forward-looking visibility of incentives budgeting, spending, and effectiveness.

Vehicle Distribution

• Establish a repeatable and scalable methodology by which Scout vehicles can be efficiently distributed from the factory to inventory storage sites, retail locations, and partner operations hubs in preparation for retail sale.
• Beyond distribution for retail sale, create and implement a distribution process that contemplates and appropriately accounts for corporate vehicles, loaner vehicles, mobile repair units, fleet vehicles, and the like.
• In coordination with Scout Vehicle Logistics and Scout Digital Products, define flexible processes that can, when needed, accelerate delivery of sold units to optimize profitability, inventory levels, and company business objectives.
• Create and manage regional and/or market-level inventory targets including quantities, model mix, trim and option mix, and color. Use these dynamic targets as a basis for informing and filling any available production slots not scheduled for customer orders.

General Formation Tasks and Oversight

• In coordination with other Scout Motors stakeholders, guide the development, strategy-setting, and formation of fleet and remarketing programs and departments, including the defining of roles and processes, establishing key vendor relationships, and establishing operations at launch phase and beyond.
• Generally support Scout Motors Commercial Operations with corporate development activities such as partner evaluations and other special projects that arise in preparation for the start of retail sales.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. This role may be based out of the Scout Motors location in Columbia, SC; Fremont, CA; Novi, MI; Tysons, VA; or remote. This role is not eligible for remote work in New York City. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in a relevant field.
• 10+ years of experience managing OEM sales forecasts, production planning, vehicle ordering, inventory allocation and management, mix tracking and/or vehicle distribution.
• A diverse history and skillset within automotive sales operations that makes you both an operations generalist and capable of quickly grasping the detailed tasks necessary to manage all aspects of OEM sales operations.
• A desire to build from a clean sheet that is supported by a talent for creating process, defining tasks, and building alignment with numerous stakeholders.
• Demonstrated ability to establish and maintain healthy cross-functional relationships with a wide variety of internal and external stakeholders.
• Strong analytical mindset and capabilities, augmented by a high degree of technical know-how and savvy with data and analytics tools.
• Proven track record of building a motivated, high-performing team and developing a fun and productive team culture.
• Intuitive ability to navigate organizational complexity and confidently lead strategic, data-driven discussions with top management.
• Willingness to establish two-way lines of communication with front-line operations in order to gather market feedback and translate that into actionable insights to sharpen the company’s competitive position.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $150,000-$180,000

Internal leveling code: M7

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.

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Last updated on Aug 22, 2024