Credit and Collection Officer

<p><span dir="ltr">SD Worx is a leading European provider of Payroll &amp; HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent.</span></p><p><strong><br>What do we have to offer?</strong></p><ul>•  Leaves: all leaves granted from day 1: annual leave, sick leave, study leave, maternity/paternity leave, wedding leave, compassionate leave. Eligible for seniority leave after 3 years<br>•  Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are eligible to enroll your parents in your medical insurance at a subsidized rate<br>•  Monthly fixed transport allowance<br>•  No deduction if using the company's transport after work<br>•  Eligible for a mobile voucher to be redeemed at 1 of 4 suppliers, renewable every 3 years<br>•  Fixed internet allowance for home use<br>•  Career break option<br>•  Hybrid way of working<br>•  Flexible working hours<br>•  Workation<br>•  Yearly performance review with remuneration review<br>•  Yearly company bonus<br>•  Car loan - subsidized interest facility<br>•  Learning opportunities: through an individual development plan and professional training<br>•  Career growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!<br></ul><ul></ul><p><em>The Credit and Collection Department of SD Worx consists of an international team of +/-15 team members. The Credit and Collection Officer will be part of a team that is responsible for managing the debtors of the company and follow up on unpaid balances that are owed by customers. The team is globally organised and the Credit&amp; Collection Officer will be collaborating with accounting colleagues across different countries. Still, local presence and team spirit is key to share best practices and stay close to the business. These activities result in a very dynamic team, taking up different challenges, close to the heart of the company and with a good balance between routine operations and ad hoc work.</em></p><p><strong>Which tasks can you expect?</strong></p><ul><li>Send copies of invoices to customers</li><li>Send statement of accounts reminders to customers</li><li>Load invoice and statement of accounts on customer portals</li><li>Run dunning report on Finance ERP</li><li>Follow up with customers on unallocated payments</li><li>Attend to customer queries</li><li>Process refund to customers for overpayment</li><li>Dispute management</li><li>Manage direct debit payment from customers</li><li>Update KPI Dashboard</li><li>Update customer master data on Salesforce</li><li>Allocation of customer payment on S/4 Hana</li><li>Prepare debtors report (provision for bad debts analysis, dunning reports..)</li></ul><p><strong>Expectations, experiences &amp; Knowledge</strong></p><ul><li>A Degree in Accounting or ACCA Level 1 with minimum 2 years relevant experience in Accounting</li><li>Good business acumen with good problem solving and analytical skills</li><li>Excellent English-written and spoken communication skills </li><li> Excellent interpersonal skills and easy contact to interact with finance colleagues, customers and the wider organization of the company </li><li>Proven experience with global ERP systems &amp; Microsoft Office </li><li>Adapt to changes and learning new things constantly </li><li>Ability to plan and organise work priorities </li><li>Proactive and motivated with an excellent attitude </li><li> Ability to work well under pressure and independently </li><li>Out of the box thinker (challenge and bring continual process improvement)</li></ul><p><strong>Desirable</strong></p><ul><li>Multinational exposure working with multiple stakeholders</li><li> Knowledge of SAP S/4HANA</li></ul><p><em><span dir="ltr"><strong>Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.</strong></span></em></p><ul></ul><p>From many places, we work as one, moving from better to best together.</p><p>SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.</p> •

Last updated on Nov 5, 2024