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Salesforce Developer : NETE

Negotiable
Full-time
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Interview : Phone and F2F

Visa : All ( Must have alteast 3 years of US experience )

Description :


Job Description/Responsibilities:
  • The Salesforce Developer will be responsible to Integrate Salesforce ticketing system with the Enterprise JIRA ticketing system.
  • The Salesforce Developer will be responsible for the overall analysis, architecture, design, implementation and support of solutions
  • Responsible to provide solution for customer intake request
  • Responsible to provide all technical architecture and solution documentation related to web-API
  • Responsible to develop outbound and inbound process to create or update case records in both Salesforce and Jira
  • Responsible to Configure inbound and outbound email notification to customer and assigned groups of request
  • Initiate customer response that triggers closure of request via notification
  • Responsible to provide technical support and resolve any defects detected by end-users
  • Assess current two-factor capabilities within Salesforce and determine best solution
  • Responsible to develop Prototype solution in the salesforce sandbox environment for customer/stakeholders approval
  • Responsible to Deploy solution to the production environment
  • Responsible to Document configuration of solution and provide to the customer
  • Responsible to Develop training document for all users
  • The Salesforce Developer configures, codes, tests, and debugs complex new software enhancements to existing proprietary software includes JIRA system
  • In conjunction with functional users and IT personnel, the Salesforce Developer assists with the design and documentation of the application software environment, and is responsible for contributing to application development projects of medium to high complexity.
Qualifications:
  • Thoroughly understand the Salesforce platform and be able to interact with Business Analysts and business users to translate business requirements into design specifications Develop logic, interfaces, workflows, automations, and security within Salesforce using configuration, APEX and Visualforce pages Integrate external applications with the Salesforce platform using various API technologies Configure and maintain sandbox environments to ensure proper testing and deployment practices are enforced Document changes in a manner that provides clarity to the users and extensibility to the code base in the future Troubleshoot user issues.
  • Should have prior experience of integrating salesforce with JIRA system ( two way integration)
Requirement/Skillset:
  • 5+ years of proven experience as a Salesforce Developer including permissions, configurations, triggers, process builders, workflows, API's, VisualForce, apex coding, custom objects, batch processes
  • Expert Apex and VisualForce development experience
  • Lightning Components experience
  • Experience in Agile development methodology
  • Outstanding verbal and written communication skills
  • Exceptional customer service skills

Last updated on Jan 24, 2020

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