Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants.
About Proxymity
Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.
Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.
The role:
Proxymity is looking for an experienced Client Service Associate to proactively manage client inquiries, resolve all issues on a timely basis, ensure service level adherence and observe appropriate escalation protocols.
You’ll be an ambassador to the client and represent Proxymity’s vision and strategy in your day-to-day query resolution. Your clients will include leading banks, brokers and corporate issuer agents who will expect your best in a demanding environment of large query volumes and strict deadlines.
You’ll closely collaborate with a variety of Proxymity business units, including management, product, sales, wider operations team and technology. All your colleagues across the business will be heavily invested in supporting and encouraging your success.
The Work:
Requirements
Benefits
To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.
•Last updated on Jul 8, 2024
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