Organizational Change Management Analyst

The Organizational Change Management (OCM) Analyst will play a pivotal role in facilitating the implementation of a new engineering document management system for an international client, over a multi-year program. With a minimum of 8 years of demonstrated experience in OCM, the ideal candidate will possess a deep understanding of project-level change management for a complex organizational structure, particularly within the context of enterprise-wide technology deployments. They will be responsible for effective communication of change to stakeholders, assessing stakeholder impact and readiness, and preparing comprehensive training plans.

Role Responsibilities:

OCM Communication: Develop and deliver tailored messaging to specific stakeholder groups to ensure clarity and engagement throughout the project lifecycle.

Stakeholder Impact and Readiness: Conduct assessments and measure both impact and readiness, conduct surveys and touchpoints to evaluate stakeholder readiness and adapt strategies accordingly.

Training Preparation and Delivery: Use OCM strategies to execute training plans, structure and coordinate training curriculum, including logistics and materials. Develop a range of training resources such as communications, SharePoint sites, videos, quick reference guides (QRG), and live online sessions.

Documentation: Create comprehensive documentation of training procedures and communication plans. Ensure all materials are up-to-date and accessible.

Change Champion Network: Assist in building and managing a network of change champions to facilitate smoother transitions, generate change champion communication materials and gather feedback.

Issue Identification and Resolution: Independently identify potential issues, raise them with appropriate stakeholders, and propose solutions or escalate as necessary.

Project Support: Provide ongoing support for the project team, including business analysis, UAT scripts, training video development, and ensuring alignment with overall project objectives.

Requirements

• Minimum 8 years of OCM Experience: Demonstrated expertise in organizational change management, with a strong focus on project-level OCM in large-scale technology deployments.
• Document Management Systems: Solid understanding of engineering document management systems and related technologies.
• Technology Experience: Experience with Office 365, and other relevant tools. Exposure working with Hexagon SDx software is valuable.
• Training Development: Proven ability to develop diverse training materials, including videos, QRG, PowerPoint presentations, and live online surveys.
• Certifications: PROSCI certification is advantageous. CBAP certification is a plus.
• Industry Knowledge: Experience in the oil and gas sector, particularly in asset information management and document control, is highly desirable.
• Business Analysis Skills: Strong skills in business analysis, communications, and stakeholder engagement.
• Expected to operate independently with minimal supervision, demonstrating a proactive approach to identifying and resolving issues and ensuring effective organizational change management throughout the project.
• Occasional travel may be required for client workshops.

The candidate will be based in Canada.   Applicants must have Permanent Resident status or hold an open work permit.

We value diversity in our business and encourage responses from all qualified applicants. While we are appreciative of all applications we receive, we advise that only candidates under consideration will be contacted.

Last updated on Aug 16, 2024