Field Service Technician

Job summary

The Infrastructure Engineer has an active role within the team and interacts with colleagues to share knowledge, work on issues/projects and is able to prioritize based on business impact, deadlines and risks.

Required Skills: Desktop Management - Altiris, EndUser Tool-Desktop Analytics

Domain Skills- Industrial Manufacturing, Manufacturing Oper-Manlog

Shift Day 9:00AM-5:00PM EST

Roles & Responsibilities

Work with team members within IT Infrastructure, IT Service Delivery and IT System Delivery

Provide support in Infrastructure incidents/changes/escalations (Topdesk)

Deploy hard- and software (servers, network equipment, cloud instances/services)

Assist in maintaining and optimizing the IT infrastructure environment to ensure business continuity

Have a role in IT infrastructural projects (Life Cycle Management, Integration and Business projects)

Set-up and maintain the IT Documentation & Monitoring

Create SOP, Knowledge articles for known issue-resolution

User onboarding, offboarding

Meeting room set up onsite for events

Work with local vendors

Education

- Bachelors degree, or at least 3 years of relevant working experience as Field Services Engineer

Required Skills, Knowledge & Abilities

You have good communication skills, are independent, flexible and customer oriented.

You have a good command of the English language, both spoken and written.

You are in possession of a driving license.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.



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Last updated on Sep 25, 2023