Senior Program Manager

The Community You Will Join:

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.

This organization, composed of product and operations teams is responsible for building the fundamental currency of Airbnb, Trust. For our hosts opening their homes, and our guests traveling the world, we build cutting edge technology solutions that enhance safety and peace of mind. Managing risk and earning trust is very complex and required at each moment of the guest and host journey. 

The Difference You Will Make:

This role is responsible for delivering new products that improve operational performance across a portfolio of solutions that make Airbnb a safe and reliable platform. You will be the primary interface between design, product, engineering, data science, and operations.

A Typical Day: 

• Lead complex cross-functional teams and manage multiple programs simultaneously, ensuring successful delivery while navigating ambiguous situations.
• Collaborate closely with leadership to establish and maintain strategic alignment, communicate project status, and manage expectations.
• Develop and execute program plans and schedules (i.e. identify risk, critical path, and drive delivery) to achieve targeted performance metrics that align with executive-level expectations.
• Be curious, anticipate and navigate obstacles and skillfully negotiate changes with cross-functional stakeholders at every stage from early concept through to launch. 
• Assess business and organization risk to make trade-off recommendations.
• Close the loop - track and measure your outcomes and adapt and learn quickly from failure.
• Independently produce and revise documents and presentations that are executive ready.
• Build great relationships and can drive alignment across large cross-functional teams
• Learn how products are built and run, and distill complex systems and processes into simple written and verbal communications

Your Expertise:

• 10+ years of experience driving complex cross-functional programs
• Bachelor's degree in Engineering, Operations, or Sciences preferred
• Professional Program Management certification preferred
• Expertise with project management tools such as Confluence, Jira, Smartsheets, and Asana
• Strong understanding of project management and maturation fundamentals
• Excellent communication, engagement, and senior leadership influence skills
• Experience working in a highly cross-functional environment where communication with multiple groups and stakeholders is imperative
• Proven track record of launching complex products in highly constrained environments through various scopes of the product development lifecycle
• Phenomenal problem-solving skills
• Detail-oriented and able to understand the bigger picture by using technical expertise and problem-solving abilities to identify and manage blocking issues
• Excellent at connecting the dots across initiatives and ensuring cross-functional teams are focused on delivering what matters most

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

•

Last updated on Aug 28, 2024