Job Summary: The Global Vice President of Sales Operations will oversee and
optimize all aspects of the sales process to ensure efficiency, effectiveness, and
alignment with company objectives. This role includes developing and implementing
streamlined sales processes, managing sales technologies, and driving sales
enablement initiatives. The Global VP of Sales Operations will work closely with the
Chief US Sales Officer and other regions departments to align sales operations with
overall company goals and ensure high performance and productivity across the sales
team.
Key Responsibilities:
Sales Operations:
•Develop and implement streamlined sales processes, methodologies, and best
practices to improve efficiency and effectiveness throughout the sales cycle, from
lead generation to deal closure.
•Oversee the selection, implementation, and optimization of sales technologies,
CRM systems, B2B and tools to support sales operations and enhance
productivity.
•Establish robust reporting mechanisms and analytics frameworks to track sales
performance metrics, KPIs, and key business drivers.
•Provide actionable insights and recommendations to drive informed decision-
making.
•Collaborate with cross-functional teams to develop accurate sales forecasts,
sales quotas, and territory planning.
•Continuously refine forecasting methodologies based on market trends and
historical data analysis.
•Identify opportunities for process enhancements and drive continuous
improvement initiatives within the sales operations function.
•Ensure compliance with company policies, industry regulations, and standards.
•Collaborate closely with sales leadership, finance, marketing, and other
departments to align sales operations with overall company goals.
Sales Enablement:
•Craft and utilize a suite of sales enablement tools to provide local support and
coaching for field leaders in your assigned portfolio.
•Work closely with all levels of field leadership to reach shared sales KPIs.•Maintain a daily pulse on sales performance across Key Performance Indicators.
•Utilize performance data insights to surface top sales enablement priorities and
develop strategies to improve performance.
•Collaborate with field leaders to pinpoint key performance factors, emerging
trends, and potential areas for enhancement.
•Recognize and celebrate accomplishments while addressing opportunities for
improvement, both at the local and national levels.
•Conduct regular in-person assessments of location performance and coach local
leaders to develop and implement sales enablement strategies and action plans
to enhance sales productivity and effectiveness.
•Drive sales performance accountability and action plan follow-through.
•Adhere to the Sales Enablement playbook and roadmap to maximize sales
outcomes.
•Consistently evaluate existing sales enablement tools and programs to identify
gaps, recommend improvements, and own initiatives. Develop & deploy updates
accordingly.
Strategic Leadership:
•Develop and implement strategic sales plans to achieve company targets and
objectives.
•Collaborate with senior leadership to define sales goals, quotas, and targets.
•Lead and manage the sales operations team, providing guidance, support, and
coaching to ensure high performance and continuous improvement.
•Analyze sales data and metrics to identify trends, opportunities, and areas for
improvement.
•Develop and implement sales forecasting models and methodologies to
accurately predict future sales performance.
•Drive process improvements and automation initiatives to streamline sales
operations and enhance productivity.
•Establish and maintain strong relationships with key stakeholders, including sales
teams, marketing, finance, and executive leadership.
•Monitor and optimize sales processes, including lead generation, pipeline
management, and sales enablement activities.
•Ensure compliance with company policies, procedures, and regulatory
requirements.
•Stay abreast of industry trends, competitive dynamics, and market developments
to inform strategic decision-making and sales strategies.
Qualifications:
•Bachelor’s degree in business administration, Sales, Marketing, or related field
(Master's degree preferred).
•Proven experience in a senior sales operation’s leadership role, with a track
record of driving sales growth and achieving targets.•Strong analytical skills with the ability to interpret complex data and draw
actionable insights.
•Excellent communication and interpersonal skills, with the ability to influence and
collaborate effectively at all levels of the organization.
•Demonstrated leadership ability with a focus on team development, coaching,
and performance management.
•Strategic mindset with the ability to think creatively and develop innovative
solutions to business challenges.
•Proficiency in CRM systems, sales analytics tools, and Microsoft Office Suite.