Project Manager - National Accounts

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider’s edge.

Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients’ aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity.

We believe in being the change. We work together to find new ways of doing things that create value for our clients — and for each other. Because there is not much that feels better than collaborating to make a positive difference each day.

At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions.

Job Summary

The Project Manager (PM) – National Accounts is responsible for the workstream leadership and coordination of all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of projects. The Project Manager is responsible for managing the design, development, and implementation of commercial real estate projects on behalf of the client, using established processes, experience, and expertise. This individual is client focused and service driven, and able to build and maintain trust with the client and team.

Key Responsibilities

• Deliver full lifecycle of project management, including predesign due diligence, design and construction management, relocation management and decommissioning projects.
• Support SPM on high level complex projects (coordination, onsite support, meeting notes, etc.)
• Lead requests for pricing, assist in the selection, contracting process, and oversight of consultants and construction teams as necessary for each project.
• Review requisitions, change orders and other invoices associated with the project.
• Experience leading and managing multiple projects simultaneously.
• Provide measurable and timely response to client inquiries, work requests, and concerns.
• Communicate directly with client to define project goals and expectations, able to successfully negotiate solutions to problems, focused on delivering value to the client.
• Create and evaluate project reports and provide project status to internal and external clients.
• Responsible for managing project issues and risks including evaluation of quality, costs, and the development of action plans to address any deficiencies throughout the project.
• Assess change requests to determine impacts to scope, budget, schedule, quality, and risk with management support.
• Demonstrate capability to read and understand project documents.
• Conduct onsite site visits and create field reports before, during, and after completion of project.
• Oversee the project administrative processes and maintain accurate project documentation files in a timely manner.
• Facilitate project meetings and ensure that all meetings are accurately documented, and meeting minutes are distributed.
• Track and manage project issues and resolutions.
• Actively support the internal team that focuses on business development.
• Demonstrate initiative and act on program-level needs as they arise or escalate to leadership as needed. Responsible for coordinating initiative efforts and providing assistance on implementation.

Qualifications

• Bachelor's degree (BA/BS/BEng/BArch) preferred.
• Minimum 5 - 7 years of related experience in project management and/or real estate and facilities management.
• Proficiency in MS Office Suite, MS Teams, Clarizen, and SharePoint is required.
• Strong verbal and written communication skills; Role requires daily communication with client and team members.

Physical Requirements

• The person in this role needs to be able to occasionally lift up to 25 pounds.
• Flexibility to travel up to 25% of the time as needed for individual projects.
• Available to be on-site in metro New York and New Jersey, with in-person office attendance 3 days a week minimum (Midtown Manhattan) or on site as required by client. Must have reliable transportation.

EEOC

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Last updated on Feb 13, 2025