The Opportunity (Open to Hybrid)
We're on the hunt for a passionate and experienced Customer Success Manager to join our dynamic tech team. With a customer-first mindset, you'll be the face of our company for our clients, ensuring they receive exceptional service and never have to worry about the details because you’ve got a handle on them.
Your role will be pivotal in forming robust, enduring relationships between our company and our clients. If you're a motivated, tech-savvy individual who enjoys building relationships and being at the forefront of innovation, Carbon6 could be the place to come build your career.
Note: While this is a hybrid position, it’s important to note that during your onboarding period, you will be expected to work in-office Monday to Friday until you are fully ramped prior to moving into a hybrid model. Once you’re fully ramped, you are eligible to work four days a week in office.
Perks & Benefits
🚀 As an early member of our team, you'll receive competitive compensation and a generous stock option plan.
📊 Performance-driven incentives, KPI-based growth, and promotion opportunities for objective career advancement as our team grows.
🦷 Extended health benefits including Medical, Dental, and Vision starting on Day 1.
🌴 Flexible paid time off that includes paid vacation days and paid personal days.
💻 You'll receive a mac laptop conveniently on Day 1 to set you up for success.
🏡 Flexible Hybrid Working Model (after probation, hitting quotas).
More About Carbon6
We are a global company across North America, Asia and Europe, made up of passionate entrepreneurs, expert sellers, and innovative thought leaders. We go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success.
We work with the largest and most successful sellers, brands, agencies, and aggregators around the world to drive growth, maximize profitability and manage with intelligence to scale their businesses. In addition to collaborating with global giants such as Amazon, Walmart, Alibaba, and others, we foster partnerships with key industry players like BigCommerce, Teikametrics, Jungle Scout, and more. Through our innovative solutions and strategic alliances, we empower businesses of all sizes to excel in today's competitive landscape, driving success and fostering long-term growth for both our clients and partners.
We believe that technology can be a force for good and that e-commerce is the great equalizer. Our vision is to transform opportunity into freedom through a connected platform of tools and expertise designed by and for marketplace entrepreneurs.
We are committed to creating a supportive and inclusive environment where you can thrive both professionally and personally.
Step into the ground floor of Carbon6’s pioneering UK & Europe expansion. Grow with a team that's destined for rapid success making GIANT strides in the world of ecommerce.