Tile Specialist/Designer

Tile Specialist/Designer

Salary: $50,000 up to +$30,000 in commission
Monday - Friday; 8am - 4:30pm

Duties and Responsibilities:

• Offer superior customer service and cultivate relationships with clients, remodelers, designers, builders, and architects to sell and develop future business utilizing effective selling skills • Utilize strong interpersonal skills, selling skills, active listening, professional attitude, and represent the company with integrity and professionalism
• Provide customers with design layout with accurate square footage
• Maintain customer and contractor contact from design to delivery to ensure customer satisfaction
• Build and maintain a high level of product knowledge
• Describe product and explain use, operation, and care of product to customers
• Recommend, select, and help locate or obtain product based on customer needs and desires
• Compute sales prices, total purchases, and receive and process cash or credit payment
• Answer questions regarding the store and its product
• Prepare sales slips or sales contracts
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Maintain records related to sales
• Demonstrate use or operation of product when applicable
• Watch for and recognize security risks and thefts and know how to prevent or handle these situations
• Exchange product for customers and accept returns according to company policy
• Assist in overall upkeep and aesthetic appeal of the showroom by participating in the selection of products and contributing to the design of the showroom vignettes and displays a necessary
• Maintain an organized and professional workstation
• Attend all mandatory team meetings and company meetings with a commitment to participating and contributing to the meeting as a committed team player
• Ensure all actions are in alignment with the company's vision • Knowledge and understanding of design trends
• Use all resources available to research and problem solve
• Maintain and organize tile displays throughout the showroom • Coordinate display orders for SPLASH showrooms (with approval of Showroom Manager)
• Keep the sales team updated on tile vendors and anything related to the tile department
• Consider new tile vendors and dropping current vendors (with approval of Showroom Manager)
• Train sales team on tile related items and coordinate trainings with tile vendors
• Maintain relationships with tile vendors
• All other duties as assigned
Qualifications:

• High school diploma or equivalent is required
• Ability to work independently and in a team environment.
• Ability to multi-task
• Strong written and verbal communication skills
• High degree of professionalism
• Detailed oriented and organizational skills
• High degree of customer and personal service
• Strong mathematical skills
• Sales and marketing experience preferred
• Design experience preferred
• Strong interpersonal skills Key Performance Indicators
• Conduct business according to mission statement and core values
• Provide superior and professional customer service under any circumstance
• Promote a sales culture by service orientation and building relationships
• Build and maintain product knowledge Working conditions (if applicable) Able to work occasional evenings and weekends as required.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Last updated on Oct 30, 2023