As a Sales Manager, you will play an integral part in growing Penumbra in Australia by Increasing sales and customer satisfaction within Australia and APAC region as a whole. You will work with Marketing Managers, Country Managers, the Director of Sales and/or Vice President of Sales on a continual basis to ensure superior customer service and product use, satisfaction of recruiting needs, and employee development. You will strive to meet and exceed quarterly and annual sales plan.
What You’ll Work On
Regional Growth and Development:
• Attract, hire, and retain top sales professionals to be a part of the Penumbra team
• Select, manage, train, and develop staff. Establish objectives and assignments and provide ongoing feedback through performance reviews and development plans.
• Develop strong working relationships with assigned sales team to ensure that territory managers feel a sense of accomplishment and value to the organization
• Create professional development programs for territory managers to ensure their professional goals are realized within the organization
• Provide team members with continuous feedback and coaching using talent and performance management tools.
• Manage team to create a dynamic, supportive, and cohesive environment.
• Establish a system of communication with team members to ensure proper execution of business plans and achievement of quarterly objectives.
• Commit to travel as necessary for position and coaching/management of team members.
Customer Relationships:
• Develop relationships with Key Opinion Leaders (KOL’s) in region to ensure the most influential customers are interested and working with Penumbra on a constant basis.
• Implement regional activities such as PEER Meetings, visiting physician events, and training events to further demonstrate Penumbra’s commitment to their practice.
• Lead aspects of international congress meetings and trade shows to ensure that regional customer needs are handled and satisfied.
• Organize and implement customer events that may include Penumbra Executive Team, visiting physicians, or product marketing managers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them into Penumbra customers
• Increase account penetration with orders for new and existing line of products and services
• Maintain open communication lines with current and prospective customers on programs, promotions and pricing trends.
Planning:
• Establish, implement and monitor sales plan for region based on Penumbra business objectives and customer needs
• Commit to travel as necessary for management meetings and territory manager support
• Complete other special projects or assignments as requested by Sales Director/VP
• Work with Marketing Manager and international product specialists to assist with market development
Professional Development:
• Keep current on Penumbra products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customer
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned and provide summary report to sales teams and marketing management, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
Finances:
• Achieve quarterly and annual sales objectives as determined by Country Manager, Sales Director and/or VP of Sales
• Manage sales expenses to maximize profitability of region
Administrative:
• Maintain accurate record of sales expenses, customer files and field sales reports
• Manage expense reports of territory managers in assigned region
• Maintain high level of engagement through email, text, and phone
What You Contribute
• A BS/BA degree or equivalent experience with 5+ Years of medical sales experience required with at least 2+ years of sales management experience
•Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
• Salesforce or other CRM experience
• Strong oral, written and interpersonal communication skills with excellent presentation skills
• Strong international distributor channel management experience is a plus
• Strong sales, business development and negotiating skills
• Self-motivated, decisive, and a creative problem-solver
• Provide high level of customer service
Working Conditions
General office, laboratory, and hospital environments. Extensive Field travel required: Up to 75%+. Potential exposure to blood borne pathogens and other potentially infectious materials. Requires some lifting and moving of up to 25 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.