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Technical Writer - Senior- RQ06309

CA$230 - CA$237 / day
Full-time
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Rate Range: CAD 230-237/Day





Job Description:
Must haves:

  • 5+ years experience in the creation of technical project and user documentation, including procedures at the specified experience level with electronic health-related projects, ideally with experience deploying clinical software systems
  • Technical background to efficiently capture and understand input from technical subject matter experts within a large integration project to enable creation of detailed documentation to support the Health DataSphere conceptual design and implementation roadmap for Health Data Utility
  • Experience with a wide range of technical writing methods, tools and techniques and knowledge of industry standards and best practices
  • Experience working in the public sector, preferably in a health care setting
  • Experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, planning and quality management)
  • Excellent communication skills both verbal and written, collaborative and strong stakeholder engagement skills.
  • Time Management, with the ability to manage tight deadlines and prioritize multiple project deliverables
  • Documentation experience that includes copyediting, style, content, consistency, etc.
  • Assess, define, implement, and monitor documentation management practices as required and appropriate for the project, in conjunction with applicable Ontario Government standards, including template design and maintenance; version and change control; naming conventions; and official repository(ies)
  • Skilled at using standard technical writing tools such as Microsoft Office and/or Adobe Technical Communication Suite
Deliverables include:
  • Define and document use cases applicable to the Health DataSphere Health Data Utility
  • Develop a comprehensive creation of technical project and user documentation pertaining to conceptual architecture design and implementation roadmap for the Health Data Utility that captures:
  • The clinical data flows essential to the front-line delivery of patient centered integrated care to the people of Ontario
  • the access and use of health data for population and public health program as well as health system management
  • Health System Planning and Research
  • Patient control of access to their clinical data (patient-oriented architecture)
  • The logical design for a working implementation with foundational technologies in alignment with select aspects of the conceptual architecture
  • Collaborate with existing OH architecture teams and portfolios to build on existing architecture related to the data utility concepts.
Responsibilities:
  • Creates professional technical project and user documentation, including systems and operational procedures
  • Organize content into web-based format for internal / external audiences.
  • Research on leading practices for user friendly web -based content building
  • Producing high-quality documentation that is appropriate for its intended audience.
  • Working with internal teams on product and documentation requirements
  • Writing easy-to-understand user interface text, online help and developer guides.
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help
  • Create and maintain the information architecture.
Desired Skills:
  • Knowledge and experience with tools for the creation, distribution, and maintenance of project and user documentation in particular Microsoft Office, Adobe Acrobat and screen capture/graphic manipulation software
  • Strong interviewing and listening skills to capture necessary information
  • Experience and ability to create a glossary or list of terms and definitions
  • Ability to create feedback forms/tools to gather information from architects and other stakeholders as required
  • Experienced in creating content and graphics that effectively communicate conceptual, procedural, and reference information for end-user administration, installation and configuration guides and online help
Required Skills:
  • Knowledge and experience with at least one platform
  • Knowledge and experience with communications protocols
  • Experience with Ontario Government standards for documentation
  • Knowledge and experience with tools for the creation, distribution and maintenance of project and user documentation
  • Excellent verbal and written communication skills; presentation skills; and interpersonal skills
  • Ability to communicate with cross functional teams (development, business) and a wide range of audiences
  • Experience with office automation suites, presentation tools, and at least one authoring package
  • A team player with a track record for meeting deadlines
  • Proficiency in English
  • Knowledge, understanding and experience in publishing documentation on portals and/or websites, and in using collaboration tools.
Criteria Details
Criterion Maximum Rating
  • 5+years experience in the creation of technical project and user documentation, including procedures at the specified experience level with electronic health-related projects, ideally with experience deploying clinical software systems : 20
  • Technical background to efficiently capture and understand input from technical subject matter experts within a large integration project to enable creation of detailed documentation to support the Health DataSphere conceptual design and implementation roadmap for Health Data Utility : 20
  •  Experienced in creating content and graphics that effectively communicate conceptual, procedural, and reference information for end-user administration, installation, and configuration guides : 20
  • Strong communication skills, demonstrating strength in written skills : 10
  • Knowledge of Healthcare Information Systems used throughout the province of Ontario : 10
  • Experience working in the public sector, preferably in a health care setting :10
  •  Experience with health system business requirements definition and implementation : 10



About ApTask:
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
 
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
businessexcellence@aptask.com

Last updated on Nov 15, 2023

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