Senior Field Technician

What You'll Do

• Adherence to Agtonomy's Repair Procedures: Follow Agtonomy's repair procedures with precision, ensuring efficiency without compromising on quality and safety standards.
• Technical Expertise: Demonstrate proficiency in complex diagnosis, repairs, installations, and vehicle inspections, employing advanced troubleshooting skills.
• Remote Repair Capability: Conduct vehicle repairs at the SSF office and in remote settings outside of traditional service centers, maintaining the same level of competence and quality.
• Travel Flexibility: Be willing to travel to various locations within a 200-mile radius to provide support, oversee operations, and conduct necessary vehicle maintenance as part of the field pilot program.
• Field Testing and Quality Assurance: Conduct thorough field tests on repaired vehicles to ensure their quality and effectiveness and that all vehicles meet Agtonomy's standards.
• Continuous Learning and Development: Stay updated with the latest technical skills and undergo required training to enhance expertise and proficiency in field service operations.
• Autonomous Work: Demonstrate the ability to work independently with minimal supervision, maintaining high-quality workmanship and efficiency in all tasks.
• Collaborative Approach: Foster a collaborative attitude and team spirit within a dynamic environment, effectively communicating and cooperating with colleagues to achieve common goals.
• Professionalism in Customer Interactions: Interact with customers professionally, exhibiting excellent communication skills and a customer-centric approach while providing on-site services.
• Equipment Installation and Customer Training: Install equipment in customers' homes or places of business, ensuring proper setup, and providing comprehensive training to customers on operating and servicing their hardware effectively.
• Pre-Service Preparation: Work closely with pilot partners to thoroughly understand customer complaints and equipment issues before arriving on-site for maintenance, ensuring efficient and effective problem resolution.
• Scheduled Maintenance Visits: Conduct regularly scheduled and ongoing equipment maintenance visits as per Agtonomy's service agreements, ensuring the long-term performance and reliability of the deployed equipment.

What You'll Bring

• B.A/B.S or equivalent highly preferred; technical degree preferred but not required
• 3-5 years of experience in the agriculture industry or farming
• 1-3 years experience driving tractors, and trucks with trailers (loading and unloading)
• 1-3 years experience working on tractors as a technician
• Knowledge and ability to safely handle machinery, tools, materials, and other similar agricultural equipment
• Willingness to work in tough environments (example: hot sun, cold, etc.) and travel to testing and trial sites 
• Experience working with potential customers and serving as a key ambassador of the brand and company
• Highly collaborative mindset and strong communication skills
• Valid CA (or other State authorized) Drivers License   

What Makes You a Strong Fit