Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets.
Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.
Role Overview: As an IT Administrator, you will be responsible for troubleshooting and resolving various technical issues related to Mac configurations, OKTA, ZSCALER, Python scripts, network connectivity, and IT help desk functions. You will play a crucial role in maintaining operational efficiency and ensuring that employees can work without interruptions.
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Access to cutting-edge technologies and tools
If you are a proactive and detail-oriented individual with a passion for IT support and troubleshooting, we invite you to apply and join our team at Level AI.