Responsibilities:• Collaborate with project stakeholder and vendors to lead, develop and deliver Master Test Strategy & Plan.
• Review System Integration Test (SIT), QA UAT & User Acceptance Test (UAT) approach and strategy for the respective application to develop end to end test strategy.
• Lead and manage the following activities for all impacted systems:
o Test cases preparation & execution
o Test data preparation including Test User Mgmt (user creation, access mgmt.)
o Data migration preparation & execution
o Performance & Stress test preparation & execution
o Dry Run test preparation & execution
o Operation Readiness Testing preparation & execution
o Non-functional Test preparation & execution
o Product configurations Testing (Proof of Concept)
o Prepare Product Application on Test Environment
• Lead, coordinate, manage and monitor SIT, QA & UAT process:
o Manage and govern end to end testing providing quality assurance
o Manage, track & triage defects and issues until closure
o Track and prioritize the daily testing execution progress and defect status.
o Conduct daily checkpoint meeting to update testing status & progress
o Prepare and publish reporting dashboard on overall test management tracking status and progress
• Lead & manage testing environment readiness and configuration changes.
• Schedule cross team meeting (if required) for complex defects/issues.
• Understand the testing effort by analyzing the requirements of project.
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Organize the testing kick-off meeting
• Define the Strategy
• Build a testing team of professionals with appropriate skills, attitudes and motivation.
• Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Arrange the Hardware and software requirement for the Test Setup.
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Check / Review the Test Cases documents.
• Keep track of the new requirements / change in requirements of the Project.
• Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager
• Organize the status meetings and send the Status Report (Daily, Weekly etc.)
• Attend the regular call and discuss the weekly status with the client.
• Communication with the Vendor (If required).
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Review various reports prepared by Test engineers.
• Ensure the timely delivery of different testing milestones.
• Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.
Qualifications:• 5+ yrs. experience in a QA Lead, Test Lead or Test Manager capacity
• Strong understanding of large IT Project Management, Integration and/or Business Application QA Testing.
• Demonstrated experience leading Testing for Charging & Billing, CRM
• Charging & Billing upgrade experience required.
• Expert level experience with Client Quality Center/ALM, JIRA, Rally or other Test Management Tools
• Telco experience is preferred
• Must be a disciplined, self-starter and have the ability to execute on assignments independently.
• Strong verbal and written communication skills
• Attention to detail with superior written, verbal, and problem solving skills
• Excellent organizational and time management skills
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.
• Ability to work with demanding users in a high pressure environment
• Ability to multi-task is essential •
Last updated on Feb 4, 2021