Browse
Employers / Recruiters

Help Desk II

mgtechweb · 30+ days ago
Continue
By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

We are a rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude.

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers. Most technical support will be either from our office or on-site at client locations in the Chicago area.

This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware. This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades.

The Help Desk II Technician is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients.

Qualifications/Requirements:

  • College degree in Computer Science preferred or equivalent work experience.
  • Certifications in A+, MCSA, MCSE preferred or equivalent work experience.
  • Must have a minimum of 3-5 years’ work experience as a Help Desk II Technician in a corporate environment.
  • Must have excellent knowledge of Microsoft Office applications and be able to support them.
  • Must have excellent customer service skills.
  • Must be self-directed and have the ability to problem solve.
  • Must have ability to be disciplined and self sufficient
  • Ability to lift up to 25 lbs.
  • Must have valid driver's license.
  • Preferred to have Managed Service Provider experience

Compensation:

You will learn an immense number of things at our company.

Background will be checked.

Please send your resume and contact information, and one recent IT project you completed.

This will be a W2 position.

Professional and city working environment

Ideal candidate will live closer to the downtown Chicago area

Office located one block east of Union Station

Please, no recruiters!

Please, do not call us about this position!

**posting will be deleted only once the position has been filed. if posting still up, job still available**

Last updated on Nov 12, 2023

See more

About the company

More jobs at mgtechweb

Analyzing

Chicago, Illinois

 · 

30+ days ago

Chicago, Illinois

 · 

30+ days ago

Chicago, Illinois

 · 

30+ days ago

Remote

 · 

30+ days ago

Chicago, Illinois

 · 

30+ days ago

More jobs like this

Analyzing
Help desk coordinator
R
rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr

Phoenix, Arizona

 · 

30+ days ago

Remote

 · 

30+ days ago

IT Service Desk - 2nd Shift - 3 x 12 hour shifts over the Weekend
IT
IntellaTriage ·  Healthcare technology solutions

Remote

 · 

30+ days ago

AV/Desktop Tech Support Analyst 4 ONSITE
B
b6jdnwcpcemgg8el3r9winlpunj8hc038b1vkhowrzxn9gitznreodi38t7rirkp

Richmond, Virginia

 · 

30+ days ago

Support Analyst
TelePharm ·  Telepharmacy software provider

Iowa City, Iowa

 · 

30+ days ago

Remote

 · 

30+ days ago

Glendale, California

 · 

30+ days ago

Hardware Support
C
crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

Lincolnshire, Illinois

 · 

30+ days ago

Ontario, California

 · 

30+ days ago

New York, New York

 · 

30+ days ago

Developed by Blake and Linh in the US and Vietnam.
We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord
Changelog
🚀 LaunchpadNov 27
Create a site and sell services based on your resume.
🔥 Job search dashboardNov 13
Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.
🫡 Cover letter instructionsSep 27
New Studio settings give you control over AI output.
✨ Cover Letter StudioAug 9
Automatically generate cover letters for any job.
🎯 Suggested filtersAug 6
Copilot suggests additional filters above the results.
⚡️ Quick applicationsAug 2
Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.
🧠 Job AnalysisJul 12
Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.
© 2024 RemoteAmbitionAffiliate · Privacy · Terms · Sitemap · Status