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Hardware Support

crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww · 30+ days ago

Lincolnshire, IL, US

Negotiable

Full-time

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Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

Who are we looking for?
A mid-senior level Hardware support to manage a critical project for one of our biggest client. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.
Technical Skills:
Server Hardware and Virtualization
• Provide in depth, support for large physical and virtual servers (Server+ Certification a plus).
• Provide high level support for a robust virtualization technology environment,
• Work with vendors (mainly Client, Cisco and VMWare) to understand the strategies, roadmaps and applications for current, updated and emerging technologies.
• Develop and maintain key relationships with infrastructure and operations teams.
• Assist engineering in the planning, design, evaluation, selection and management of new and modified server hardware and infrastructure.
• Work with Engineering and Architecture to design scalable server architectures for critical business systems.
• Participate in root-cause analysis meetings, gathering lessons learned, analyzing data, and developing solutions to improve performance and quality.
• Work with vendors (mainly Client, Cisco and VMWare) for escalated support
• Maintain problem tracking and issue resolution database to speed resolution of future service requests.
• Assume role as subject matter expert on one or more of our many foundation technologies or vendor products, with the ability to troubleshoot and performance tune these technologies.
• Generate detailed support documentation, SOPs, white papers and technology analysis reviews. Drive internal communications regarding the strategy, product roadmaps and technologies that make up our hardware and virtual infrastructure.
• Manage and monitor server capacity planning activities.
• Participate in Disaster Recovery and Business Continuity planning and execution; implement disaster recovery processes and procedures in the server environment.
Behavioral Skills:
• Effective interpersonal, team building and communication skills
• Good verbal and written communications and presentation skills demonstrate an aptitude for assimilation of new technologies and solutions.
• Independently handle all consulting related activity and assist sales organization in driving the medium & large consulting opportunities.
• Preferable knowledge in competition products across networks, security and data center solutions.
• Should have worked in similar capacity in earlier organizations
Qualifications
• Bachelor degree in Computer Science or related technical discipline preferred.
• Requires advanced experience in Client rack and blade server technologies and peripherals (i.e. hba's, system boards, network cards, memory, cpu, etc.)
• Prefered basic knowledge of Cisco UCS, Dell and IBM servers.
• Requires advanced experience in Client chassis architecture including OA's, RIB's, fiber switches and network switches (Client Procurve).
• Requires experience in physical and virtual server builds.
• Requires basic Windows and Linux support knowledge.
• Requires basic support and configuration knowledge of VMWare (base knowledge of HyperV a plus)
• Requires minor support/troubleshooting knowledge of network and storage infrastructure.
• Requires advanced understanding of server based data center guidelines. Including patch, cable and power management, monitoring, rack cooling etc)
• Prefered scripting knowledge (strong skills preferred. Puppet, Powershell, Sharepoint)
- Process focused
- Experience working with offshore support teams is essential.
- Preferred knowledge of ITIL concepts for Help Desk and incident / problem management.
- Peferred experience in project management and detailed technical planning. •

Last updated on Nov 10, 2017

About the company

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crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

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