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Director of Operations

Houston, TX, US
Negotiable
Full-time
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The Director of Operations will oversee the daily operational functions of all schools to ensure a smooth and efficient running of all activities. This role involves managing facilities, coordinating with staff and vendors, and implementing systems to support the school’s mission and goals. The ideal candidate will have strong organizational skills, a knack for problem-solving, a positive mindset, strategic thinking, and a passion for education.

Responsibilities

Leadership and Development:

  • Mentor and develop school operations leaders and administrative staff, providing regular check-ins, professional development opportunities, and feedback to ensure high performance and growth.
  • Foster positive relationships with community stakeholders, district leadership, and external service providers, ensuring that the school’s operations are well-supported and aligned with community expectations and standards.

Facilities Management

  • Work with Facilities to oversee the maintenance, cleanliness, and safety of the school facilities.
  • Coordinate with maintenance staff, contractors, and vendors to ensure timely and effective resolution of issues.

Operational Efficiency

  • Streamline operational processes to improve efficiency and effectiveness.
  • Works with leaders to manage arrival and dismissal and ensure a positive and safe experience for students and families.
  • Manage the procurement and inventory of supplies and equipment.
  • Oversees purchase orders, timesheets, and invoice data entry and works with the back office provider to ensure accuracy.
  • Develop and maintain operational budgets and track expenditures.
  • Updates inventory and orders supplies as needed.
  • Design and implement scalable operational systems, including standardized processes, protocols, and frameworks to ensure smooth and efficient school operations as the district grows. Regularly audit systems for continuous improvement and adherence to best practices.
  • Ensures written policies are kept current in the face of changing practices and that all staff are regularly trained.
  • Identified operational risks and implements risk mitigation strategies.

Administrative Support:

  • Supervise administrative staff and support their professional development.
  • Ensure that all administrative functions are carried out efficiently, including record-keeping and correspondence.
  • Assist in the development and implementation of school policies and procedures.
  • Ensure the main office is welcoming to all community members and that parents have positive interactions with main office staff.
  • Ensures all campus buildings are opened and closed efficiently and in accordance with school hours.
  • Tracks all PTO, call outs, and unpaid days. Communicating weekly with the back office about staff absences and ensuring leaders communicate with direct reports about unpaid or blackout days.

Safety and Compliance:

  • Ensure all operational functions comply with local, state, and federal regulations, including audits from TEA, TDA, Health Department.
  • Develop, manage, and enforce crisis management strategies, preparing the school for potential emergencies. Collaborate with leadership to ensure they are familiar with response procedures and test systems at the required intervals
  • Conduct regular safety drills and inspections including fire drills and lockdown drills.
  • Works with the fire alarm company, fire department, and fire marshall to ensure all fire alarms are inspected, and operational, and our fire binder (with drills) is fully compliant.
  • Ensures strict confidentiality of personal student and staff information and data.
  • Ensure compliance with any audits from TEA, TDA, and the Health Department.

Crisis Management:

  • Develops crisis management processes and guides short-and long-term solutions.
  • Prepares plans to handle crises and works with leaders to ensure they know key actions and steps.
  • Develops a plan to mitigate potential future issues, and recommends a course of action to executives.

Event Coordination:

  • Plan and coordinate school events, including meetings, professional development sessions, conferences, fundraisers, and extracurricular activities.
  • Work with school leadership to support special programs and initiatives.

Stakeholder Communication:

  • Serve as a liaison between the school and external stakeholders, including parents, community members, and vendors.
  • Address and resolve any operational issues or concerns raised by staff, students, or parents.
  • Leads professional development sessions with staff on operations including sessions on technology use, supplies and inventory, and other operational sessions.

Technology Management:

  • Oversee the implementation and maintenance of school technology systems.
  • Ensure that technology resources are available and functioning for all staff and students.
  • Track technology including inventory, repairs, costs, and maintenance.
  • Works with our IT contractors to ensure technology supports learning and works well.

Student Enrollment & Attendance:

  • Student Recruitment & Enrollment: Maintain visibility into enrollment metrics and work closely with leadership to ensure new families are effectively onboarded.
  • ADA Compliance & Strategies: Monitor Average Daily Attendance (ADA) and work with school leadership to ensure the implementation of ADA strategies. Ensure compliance with state and federal attendance regulations

Other Operational Duties: Perform additional operational tasks as assigned by the Chief Operations Officer (COO) or Superintendent to ensure smooth school operations.


Étoile Academy does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact HR at 713.265.8657.

Last updated on Jan 18, 2025

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