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Technical Program Manager- Healthcare

qgjdnw9nmr2194juwgckfyigymtw75066ce4h5qqgdzfvfxxft0djl3aflgnsx1s · 30+ days ago

New York City, NY, US

$155k+
Estimation

Full-time

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Program Manager or Project Manager 23-00108
New York, NY – must be able to work 2-3 days on site in NYC
12+ Month – right to hire
$70.00 - $75.00 W2 hourly
No Corp to Corp or 3^rd party agencies

We are looking for a Technical Program Coordinator or Project Manager position for our Healthcare client based out of New York City to manage and navigate Systems for API integration.

We are seeking a motivated and highly technical Program Manager to join the API/Integrations team.

Your role will be to drive the company API and Integrations Program to new levels and ensure engineering teams have the necessary support and guidance from the program to continuously improve the developer experience.
We seek a Technical Program Manager with a persistent delivery record and experience to own and manage high visibility, cross-functional operations, and technology projects from concept to completion.
The Technical Program Manager will work closely across design, product, and engineering to pioneer the end-to-end developer experience. The ideal candidate will bring a track record of technical expertise, strategic thinking, and developer engagement; and will be able to collaboratively design and build an outstanding user experience for developers and system integrators.
Job Responsibilities
The candidate will have a proven record of working cross-functionally to mitigate system-based defects through partnerships internally & externally. Understanding whether action is required to update a process, a system feature, or upstream input; and triage appropriately will be critical to this candidate's success.

Triage, Deep Dive, assign and escalate appropriately on tickets that enter the queue for resolution at the defined SLA.
Earning trust across functional and business teams to plan, organize, manage, and execute complex programs
Create and drive plans to oversee the prioritization, development, and delivery of the APIs, system integrations, and enhancements.
Developing projects to scale fulfillment according to new business initiatives with complex operational components
Innovating for step-change improvement in compliance, safety, quality, and cost metrics
Be the voice of the customer and their advocate in all discussions. Review, evaluate, and incorporate the voice of customer feedback into program development.
Oversee program implementation efforts; define goals, supporting metrics, and success indicators.

Desired Skills

3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Experience working cross-functionally with tech and non-tech teams
Aware of SAFe Methodology
3+ years of operating end-to-end delivery and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience building processes, project management, and schedules

•

Last updated on Oct 11, 2023

About the company

Q

qgjdnw9nmr2194juwgckfyigymtw75066ce4h5qqgdzfvfxxft0djl3aflgnsx1s

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