Donor Relations Manager

Working under the supervision of the Executive Director, the Donor Relations Manager (DRM) is responsible for assisting with CURE’s resource development, marketing, and communications efforts. The primary objective of this position is to provide comprehensive administrative support in resource development, marketing, and communication, with a focus on office and fundraising support, effective database management and reporting, website and social media maintenance and updates, event logistics, and donor stewardship efforts. As necessary, the DRM will assist in the recruitment and monitoring of volunteers to help with department efforts.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Manage events for donors such as hospital tours, thanksgiving, etc. as requested by the ED.
2. Prepare the Budget for FY 2024 for the Marketing and Development Dept.
3. Respond to Website Donor Page inquiries and assist in its development with MSC.
4. Develop the report for Donors, Monthly, Quarterly, and Annually (as per the requirement of the donors).
5. Manage Donor Care - Tokens, Gifts visit, etc.
6. Create Proposals, and MOA for new partners and facilitate their renewal. 
7. Secure Sponsorship Permits and their requirements.
8. Represent CURE partners’ annual conferences, meetings, mission awareness, etc.
9. Respond to Sponsorship inquiries both digital and face-to-face.
10. Coordinate MOA Signing events.
11. Manage Donor Database (excel right now)
12. Manage and look for suppliers.
13. Manage the Annual Report Production and Distribution.
14. Develop Strategies for Donor Acquisition together with the CURE Ambassador/s. 
15. Acquisition of In-kind donations.
16. Monitor Donations.
17. Work with the accounting Dept for issuance of receipts, BIR certification, and channels for donation.
18. Work with the Communication Officer for CURE branding requirements.

Fundraising Duties and Responsibilities

1. Educating people about what the Company does.
2. Increasing the geographical reach of the Company.
3. Work closely with the Executive Director and the development department to conceptualize marketing campaigns and strategies.
4. Brainstorming ideas and participating in training and workshops.
5. Hosting or organizing a fundraising event or any other activity that promotes the Company’s mission or solicits additional funding.
6. Deliver engaging talks to local community groups, schools, faith groups, Rotary Clubs, etc. about the work of the charity using presentation materials and case studies supplied by the Company.
7. Encourage practices and businesses to fulfill their Corporate Social Responsibility by supporting the Company in various ways.
8. Network and build trusting relationships with potential customers and donors.
9. Provide customer feedback, track customers’ preferences and suggest advertising and positioning ideas.
10. Engage with potential donors with the expectation of achieving donations or contributions for the hospital. 

OTHER DUTIES

• Uphold the highest standards of quality and efficiency in line with hospital quality programs (e.g. Safecare, DOH, etc.) requirements.
• Ensure a safe and secure work environment by strictly adhering to infection prevention and control protocols such as but not limited to handwashing, wearing of PPE, etc.
• Commit to sustainable and eco-friendly work practices by minimizing waste, optimizing resource usage and actively participating in initiatives that promote environmental stewardship.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Minimum Education Required: BA/BS degree in Marketing or a related field
2. License/Certificate Required: Preferably with a driver’s license.
3. Minimum Experience Required: At least two to three years of development and fundraising experience in a not-for-profit setting, experience working with a development database is an advantage, and previous webmaster, and social media campaign experience.

KNOWLEDGE, SKILLS & ABILITIES: 

1. Ability to manage campaigns/projects; ability to work from spreadsheets and to manage deliverables and timelines
2. Proficient in Microsoft Office (Word, Excel, and PowerPoint), and Google Drive/Google docs.
3. Good customer service and communication skills; ability to interact with donors, Board members, volunteers, and other constituents in-person, by phone, and in writing.
4. Strong administrative and time management skills.
5. Exceptional organizational skills and attention to detail.
6. Good understanding of private philanthropy as it relates to not-for-profit organizations and a knowledge of fundamental disciplines of resource development.
7. Outstanding written and oral communication skills.
8. Exceptional organizational skills and attention to detail.
9. Excellent interpersonal skills to establish, build, and maintain effective working relationships with colleagues, board /committee members, donors, church partners, and volunteers.
10. Self-motivated, with the ability to work independently with low to medium supervision.
11. Willing and able to handle concurrent tasks and make appropriate judgments and decisions.
12. Ability to maintain a high level of confidentiality.
13. Performs as a team player and is comfortable in an ecumenical environment.
14. Occasional flexibility to work longer hours, evenings, and weekends as needed.

Last updated on Dec 23, 2024