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UX Researcher II

Match Group · 30+ days ago
$74k+
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Full-time
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Our Mission

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™"


Our Values

One Team, One Dream
We work hand-in-hand, building Tinder for our members. We succeed together when we work collaboratively across functions, teams, and time zones, and think outside the box to achieve our company vision and mission.

Own It
We take accountability and strive to make a positive impact in all aspects of our business, through ownership, innovation, and a commitment to excellence.

Never Stop Learning
We cultivate a culture where it’s safe to take risks. We seek out input, share honest feedback, celebrate our wins, and learn from our mistakes in order to continue improving.

Spark Solutions
We’re problem solvers, focusing on how to best move forward when faced with obstacles. We don’t dwell on the past or on the issues at hand, but instead look at how to stay agile and overcome hurdles to achieve our goals.

Embrace Our Differences
We are intentional about building a workplace that reflects the rich diversity of our members. By leveraging different perspectives and other ways of thinking, we build better experiences for our members and our team.

We are looking for a passionate and experienced UX Researcher to work on our team and collaborate with partners across Product, Data, Voice of the Customer/CX, and more. As a UX Researcher at Tinder, you will lead large-scale, complex research initiatives, collaborating closely with cross-functional teams to deliver high-quality research insights that drive strategic product decisions, inform our product roadmap, and help us design and develop products that enhance the user experience. 

What You'll Do:

  • Collaborate with UX Researchers, Product Designers, Product Managers, and Data Scientists to define research objectives, plan studies, and execute research initiatives.
  • Conduct primary and secondary research using qualitative and quantitative methodologies such as usability testing, user interviews, surveys, and more to improve the adoption, usability and enjoyment of Tinder experiences.
  • Partner with cross-pillar and cross-functional teams to identify research needs and evaluate research topics, critically analyzing and optimizing research frameworks to ensure effective study design.
  • Translate user insights into actionable recommendations that inform product strategy and design improvements.
  • Advocate and spread empathy for the user by communicating research findings through written reports, creative artifacts, storytelling, and presentations tailored to diverse audiences.
  • Support iterative testing of design solutions to ensure alignment with top user needs.
  • Develop a deep understanding of your craft by owning key aspects of the research process, such as test setup, data collection, analysis, and reporting, while starting to spot gaps and improvements in processes and documentation.

Minimum Qualifications:

  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience.
  • 2–4 years of experience in UX research, with a proven ability to apply qualitative and quantitative methodologies to inform product design and decision-making.
  • Experience conducting generative and evaluative user research to address product, design, and business challenges.
  • Strong analytical and organizational skills with the ability to balance multiple projects and priorities.
  • Ability to work collaboratively across teams, demonstrating a user-centered mindset and problem-solving skills.
  • Excellent communication skills, with experience presenting insights to stakeholders at various levels.

Preferred Qualifications:

  • Interest in social app products and trends, particularly those that resonate with Gen Z audiences.
  • A collaborative, low-ego approach to working with others and a proactive attitude toward creative problem-solving.
Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei 

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please speak to your Talent Acquisition Partner directly.

#Tinder

Last updated on Jan 9, 2025

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About the company

MG
Match GroupMatch Group is a conglomerate of online dating services including Tinder, Match.com, and OkCupid. They are focused on connecting people through technology.

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