Sales Account Manager

ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

As our Sales Account Manager, you will be responsible for prospecting, upselling, and cross-selling within assigned territory, as well as find solutions in a consultative sales role focusing on website software, SaaS, and digital marketing.

WHAT YOU'LL DO:

• Acquire new accounts and grow existing ones
• Meet sales objectives, including quota and productivity requirements
• Maintain relationships and update on new products and services
• Regularly update prospects database in Salesforce
• Complete and ensure accuracy of all sales-related documentation
• Prepare and submit weekly and monthly forecast reports
• Focus on driving revenue growth by cultivating and expanding relationships with existing accounts
• Identify upselling and cross-selling opportunities to maximize customer satisfaction and retention
• Implement strategies to promote long-term customer success and loyalty
• Promote and sell digital marketing solutions to the established client base
• Leverage a deep understanding of client needs and goals to drive revenue growth
• Engage in strategic account management within the digital marketing space

WHAT YOU'LL NEED:

• Minimum 3 years’ relevant B2B direct sales experience
• Outstanding communication skills and ability to listen, probe, and close
• Post-secondary degree or equivalent B2B experience
• Proven ability to manage a software sale process and implement solutions
• Ability to effectively call at all levels within organizations, including executive levels
• Excellent verbal and written communication, negotiation, and positive influencing skills
• Strong interpersonal skills, with a consultative approach to customer service
• Business acumen, integrity, professionalism, problem-solving ability, and analytical skills
• Strong organizational skills with a sense of urgency to work in a fast-paced environment

TRAVEL:

• Occasional travel for events, meetings, etc.
• Potential attendance at sales conferences within CAN and the US

BENEFITS:

• Ample commission bonuses, competitive salaries
• Established sales team for mentorship and camaraderie
• Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays…)
• Outstanding collaborative work environment
• Fully remote position in North America

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
#LI-remote

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day!

Last updated on Sep 30, 2024