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Technical Support Officer - IT Service Desk

inbox-business-technologies · 30+ days ago

Islamabad, Pakistan

Negotiable

Full-time

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Basic troubleshooting of Desktops, Laptops, Printers and other hardware, LAN/Wi-Fi troubleshooting.
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and details provided by customers
Ability of root cause analysis of basic IT issue
Capable of task management and Customer handling
Should be well dressed as it’s a customer facing role
Identify and suggest possible improvements on procedures

Requirements

Diploma in Computer Science or Graduation in Computer Science
2 to 3 year experience in IT Service Desk
Effective communication skills
Must be good in Oral and written English

Benefits

Salary PKR 32,000 + 1200 (mobile allowance) + Insurance

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Last updated on Feb 1, 2024

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