Job Description
Day to Day Responsibilities of this Position and Description of Project:
Design at eBay is on a mission to modernize our marketplace, build the future of e-commerce, and celebrate the uniqueness of our inventory and our community.
As a content designer on our Seller Experience team, you'll build a best-in-class selling experience for millions of eBay sellers. You'll work in tandem with UX designers, researchers, and other partners who share your passion for crafting high-performing, user-centered product experiences. While working on a two-sided marketplace experience is a plus, it's certainly not a requirement. We're looking for someone who can create clear, concise, and conversational content to help our sellers list their items, create ads, and ship their sold items.
As a full-stack content designer, you believe writing is designing. You see language as a design material and you get others to think the same. You know how to solve complicated business and design problems with deceptively simple words. And you enjoy working with cross-discipline partners to define the margins, strategies, and outcomes in ambiguous spaces.
Responsibilities:
Contributing to the Seller Experience content strategies and frameworks to drive customer adoption, engagement, and retention.
Using the Double Diamond design process to design, test, and iterate on user flows in close collaboration with product, design, and user research partners.
Delivering content for design solutions that meet product requirements
Requirements:
At least 4-6 years in content-focused roles with at least 2-3 of those years focused on in-product UX content
A portfolio of work demonstrating human-centered design thinking and solutions
Proven track record of developing a product content strategy for web and mobile, including designing for accessibility and inclusivity
Bachelor's degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field
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Last updated on Jul 5, 2023