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Senior Salesforce Architect

Negotiable
Full-time
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Interview : Phone and skype ( Locals highly Prefeered )

Visa : All apart from the ones that have employer name mentioned on the visa copy

Rate is DOE

Description :


Lead Technical Architect for the entire project Contract can be renewed or up to 6 years

ROLE:
This System should include the following functional areas ( "Functional Areas):
1. Family Portal: Self-service portal designed for families to use to apply for child care and
pre-kindergarten (pre-K) assistance subsidies. This portal shall, at minimum, have the
capabilities to:
a. Allow families to apply for multiple child care and pre-K assistance programs
through one application;
b. Allow families to schedule appointments;
c. Provide a mechanism for two-way communication between OECOSL and
families;
d. Allow for families to upload documentation to substantiate their eligibility for
child care and pre-K assistance subsidies;
e. Receive information about their application/case status;
f. Send initial notification to appeal any findings related to eligibility determination;
and
g. Provide ongoing updates regarding changes in their life circumstances such as
address, phone number, etc.
2. Child Care Provider and Educator Portal: Self-service portal designed for eligible
child care providers and child care educators to:
a. Apply for licensure;
b. Complete all required documentation including document submission;
c. Upload files;
d. Request a background check;
e. Manage relationships or associations/links between users;
f. Provide a mechanism for two-way communication between OECOSL and the
user;
g. Send initial notifications to appeal any negative actions taken against provider
licenses or registrations
h. Request technical assistance and access needed trainings;
i. Receive information about their status; and
j. Provide ongoing updates regarding changes to information such as phone
numbers, hours of operation, days of operation, etc.
3. Case Management System: Case Management and significant business rules engine
functionalities with customized workflows associated with 1) Family Eligibility
Determination, 2) Regulations and Enforcement, and 3) Quality Improvement. This
system should also be able to support either correspondence management or provide
customer relationship management (CRM) functionality. The system shall also include
the following primary functional areas:
a. Determine family eligibility for various child care and pre-K assistance subsidies
and provide payment vouchers for those subsidies;
b. Monitor actions taken by child care providers that would lead to the issuance of a
license or registration;
c. Monitor compliance of approved providers;
d. Complete national criminal history background checks;
e. Appeal any negative action;
f. Maintain record management; and
g. Support the training and technical assistance systems for child care programs.
4. Learning Management System (LMS): Learning management system (LMS) that
supports the training, technical assistance, and growth of early childhood education
programs. The system must be capable of integrating with the case management system
and accessible through the self-service child care provider and educator portal through
single sign-on. This system should have the capabilities to support virtual communities of
practice and asynchronous trainings.
5. Business Intelligence and Reporting: Self-service business intelligence and analytics
with reporting capabilities necessary for State and Federal compliance. Near real time
reporting and transmission of data into the State's data warehouse is expected.

Last updated on Jul 9, 2020

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