Senior Ad Operations Associate

About the Team

The Brand Experiences team plays a crucial role in driving the success of Roku's cutting-edge sponsorships. The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products. This team operates across diverse platforms, owing to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand new executions built to meet customer objectives and delight our user base.

  

About the Role 

Roku is seeking a Senior Ad Operations Associate to join our growing Brand Experiences team. In this role, this individual will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross functional and will use a combination of 3rd party and propriety platforms to create highly custom/complex executions to drive user engagement and delight.   

This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.  

This position works alongside the Senior Ad Operations Brand Experience team and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

 

What you'll be doing:

• Use 3rd party tools to ensure creatives running in our ad servers are in compliance with our ad specifications  
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives and/or 3rd party technologies to ensure expected delivery 
• Accountable for the management and QA of high profile and time sensitive campaign launches 
• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Account Management, Engineering, and Technical Operations teams using clear and consistent communication  
• Consults with Client Services on how to adjust tactics based on client goals and performance metrics 
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness 
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so

 

We're excited if you have: 

• 3-5 years of experience in digital ad operations or QA at a publisher, an ad tech company, ad agency, or ad network 
• Experience with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to details and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management including strategies, tactics, execution (ad serving and pixels) and reporting 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver and ability to work effectively in an emerging technology company 
   
   

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Last updated on Aug 23, 2024