IT Support Technician

<p>We are now seeking an <strong>IT Support Techician </strong>to our team in Tullinge.</p><p>As IT Support Technician you will be the first point of contact when it comes to providing on-site support for SmartCella’s end users at our offices. The role includes troubleshooting and resolving issues with software, hardware and other IT-related problems. You will work closely with the IT Manager to ensure that SmartCella’s IT environment is reliable, secure and up-to-date, and that the users in the organization are receiving in-house support with a high service level.</p><p>The role will be on-site five days per week and will report to the CFO.</p><p><strong>Key responsibilities and scope of the role</strong></p><ul><li>1^st line support of internal users on site for computers, mobile devices, print, network and conference rooms</li><li>Responsible for the hardware inventory and PC installations</li><li>Management of user accounts and license allocations</li><li>Assisting in IT projects and activities</li><li>Ensuring IT onboarding and offboarding of users are following the internal procedures </li></ul><p></p><p><strong>Qualifications &amp; experience</strong><br></p><p>To be successful in this role you need to be self-motivated, curious and service minded as a person. The role requires a “business first” mindset where a functioning IT environment for the end user is always top priority. </p><p>Having good communication skills and being fluent in English and Swedish both verbally and in writing is a must. This role is for you who have a will to learn and improve within all areas of internal IT Management. </p><p>Education/Learning Experience/Work Experience</p><ul><li>At least 1 year of experience as a Support Technician or in a similar role</li><li>Good knowledge of Windows</li><li>A general interest and curiosity in technology</li><li>Excellent problem-solving skills</li><li>A driver’s license </li></ul><p>Experience from the life science or IT industry is beneficial, but not a requirement.</p><p>Interested? Submit your application today! We will review applications on an ongoing basis and hope to fill the position as soon as possible. </p><hr><p><em>SmartCella is a <strong>world-leading biotech company</strong> pioneering the <strong>future of targeted therapies</strong> by combining first-in-class <strong>delivery platforms</strong> with cutting-edge <strong>cell and gene therapies</strong>. The SmartCella group consist of SmartCella Holding AB, ProCella Therapeutics AB, SmartWise AB and SmartCella Solutions AB with a total of 80 employees from more than 25 nationalities.</em></p> •

Last updated on Jan 24, 2025