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Service now Scrum master: W2 role

haramainsystemsinc · 30+ days ago
Negotiable
Full-time
Remote
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About us:

HARAMAIN SYSTEMS INC. is a distinguished technology-driven company focused on delivering innovative IT solutions. Our vision is to help businesses enhance their operational efficiency, strategic performance, and productivity by offering top-tier technical support and user-friendly software solutions founded on state-of-the-art technologies.

The Opportunity:

We are seeking an experienced Scrum Master for a W2 role in our organization to oversee and guide our team's Agile Scrum methodology. As a Scrum Master, you will work closely with developers, product managers, and other stakeholders to ensure the team delivers high-quality, value-add solutions in line with our business objectives.

Job Responsibilities:

  • Manage each project’s scope and timeline, and effectively remove roadblocks to ensure optimal team efficiency.
  • Facilitate internal communication and effective collaboration, acting as a liaison between stakeholders and team members.
  • Ensure the alignment of the team's activities with the principles and practices of the Scrum framework.
  • Monitor project progress and handle any issues that arise, escalating when necessary.
  • Manage risks and mitigate potential bottlenecks, ensuring we meet our customer satisfaction targets.

Desired Qualifications:

  • A Certified Scrum Master with a proven track record of leading teams to deliver complex solutions using Agile practices.
  • Strong knowledge of Scrum theory, rules, and practices.
  • Experience in a similar role in the IT sector with demonstrated project management skills.
  • Bachelor’s degree in Computer Science, Information Systems, or a similar field.
  • Outstanding communication, leadership, and interpersonal skills, with a strong ability to manage stakeholder expectations.

Nice-to-Haves:

  • Certifications in other Agile methodologies such as Kanban or XP would be advantageous.
  • Knowledge of ServiceNow and its application in an enterprise environment.
  • Experience with software development lifecycle (SDLC) processes.
  • Familiarity with common development tools (e.g., Git, JIRA).
  • Strong problem-solving skills with a creative mindset to coming up with solutions.

Last updated on Oct 21, 2024

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