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C

Big Fix Engineer

crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww · 30+ days ago

New York City, NY, US

Negotiable

Full-time

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Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

• Install security patches for both OS-level and 3rd party products
• Perform troubleshooting of failed patch installations, up to and including escalating to and working with the vendor to resolve the issue
• Utilize Web Reports to pull ad-hoc custom reports for different aspects of our systems
• Install, configure, troubleshoot, patch, and manage BigFix on Windows
• Hands on experience with troubleshooting BigFix client and relay communication issues
• Support tickets relating to BigFix technical issues primarily and work other tickets as assigned
• Diagnoses and troubleshoots problems with servers, software, and communications devices
• Interface with vendors to ensure appropriate resolution for BigFix and general patching issues on Windows systems
• Develop and implement testing strategies and document results
• Implement relay assignment strategy.
• Experience with software deployment.
• Configure and maintain BigFix Inventory
• Configure and maintain BigFix Imaging.
• Maintain current knowledge of relevant hardware and software applications as assigned
• Participate in special projects as required •

Last updated on Jan 25, 2018

About the company

C

crjdnwsnowo2i4nz45b1teboszrxlg0351vr73gpqw7yanury9u287prckhdnkww

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