Qualifications:
High School diploma or equivalent (GED) required Minimum of 1 year customer service related experience required Computer proficiency in email environments, MS Office, Outlook Strong organizational and administrative skills required Ability to communicate both verbally and written with customers and client personnel Ability to excel in a fast-paced, multi-tasking, team environment Ability to effectively work independently and in a team environment Ability to adhere and administer companies policies and procedures Creative thinker Outstanding work ethic Target-driven Enthusiastic and passionate Sitting for long periods of time Ability to meet attendance policy Ability to work additional hours if needed Successful completion of a pre-employment drug screening, employment history check, credit check and criminal background check
Responsibilities:
Responsibilities include but are not limited to: Providing reception services, coverage and being the liaison for the scheduling and maintenance of conference duties. We are looking for team players who are proactive and are willing to do "whatever it takes to get the job done Ideal candidate has a "can do attitude Greet visitors, answer phones, and direct calls appropriately Be well spoken, clear and patient with all interactions Remain calm and professional in stressful situations Follow documented procedures and other duties as mutually agreed Enforce and handle security compliance standards regarding visitor's badges Coordinate conference room reservations and room preparation Maintain conference room standards as designated Help resolve employee and customer concerns/issues Lift large bundles of mail and make mail deliveries Handle time-sensitive and confidential material Perform duties and special requests as assigned by management and client Participate in cross-training and be flexible to perform varying roles whenever necessary Balance workload; provide guidance and direction to team Serve as focal point for communication with customer and company personnel Ensure operating and quality standards are met based on service objectives Maintain accuracy of required reports, logs and measurements Ensure the highest levels of customer care Ensure adherence to business guidelines, safety & security procedures Support financial results by minimizing site waste and rework Dressing in professional attire Perform other tasks as assigned
Comments/Special Instructions
Candidates must be willing to work the 8AM-12PM schedule and should be flexible enought to work 7.5hrs/day as needed with advance notice.
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Last updated on Mar 18, 2015