Learning & Evaluation Manager

POSITION: LEARNING & EVALUATION MANAGER
LOCATION: In proximity to the WASHINGTON, D.C. area
REPORTS TO: SENIOR DIRECTOR, LEARNING & EVALUATION
SUPERVISES: No
FLSA STATUS: EXEMPT
SALARY RANGE: $70,000 - $75,000 

ABOUT OUR ORGANIZATION 

LIFT is a national nonprofit on a mission to invest in families to break the cycle of poverty. We believe that racial and gender wealth gaps stem from structural inequities that keep them trapped in a cycle where poverty, like wealth, is passed from generation to generation. At LIFT, we interrupt the generational transmission of poverty by partnering with parents of young children to build well-being, financial strength, and social connections – or as we like to put it, Hope, Money, and Love. LIFT’s one-on-one coaching program empowers parents to set and achieve goals that put families on the path toward economic mobility – such as going back to school, improving credit, eliminating debt, or securing a living wage. In addition to coaching, LIFT parents also receive direct cash infusions to reinvest in their families and goals. 

LIFT is at an exciting moment in its organizational trajectory. We aim to scale our impact by 1) making continuous improvements to our direct service model, 2) partnering with health care, postsecondary education, early child development, and government organizations to deliver LIFT’s model and influence change in those systems, and 3) influencing policy through the amplification of the voices of parents living in poverty on issues impacting their lives and communities. We are looking for team players who thrive in a growth environment of continuous improvement; are committed to LIFT’s work to combat intergenerational poverty and expand opportunity for families; and uphold LIFT’s values of diversity, equity, excellence, hope, and relationships.     

*LIFT has transitioned to a hybrid schedule, and the ideal candidate will be expected to work in the DC office as needed, typically twice a week. Additional flexibility may be negotiated based on the candidate’s and the team’s needs. However, the selected candidate will need to be able to work East Coast hours.  

POSITION OVERVIEW 

LIFT’s National Program Team oversees the design, continual improvement, and evaluation of LIFT’s direct service, technical assistance, and policy work with the goal of increasing impact for members, scaling our coaching model, and systems change. The Evaluation Department of the National Program Team aims to foster the highest quality program evaluation across all LIFT regions and lines of work by 1) designing and implementing evaluation tools and systems that allow LIFT to evaluate the efficacy of its program  2) performing analyses and facilitating data interpretation for continuous improvement, and 3) assuring evaluative findings are used to inform LIFT’s systems change work and communicate LIFT’s impact. Analytical work in the anti-poverty space and more specifically at LIFT has a unique feature: the analysis supports making a difference in the lives of the communities we serve. 

This is an exciting opportunity for an energetic, self-starter to expand evaluation efforts at a fast-growing organization. The Evaluation Manager will lead analysis of survey, progress, and feedback data, and synthesize information so that it can be digested and used by the organization’s decision makers. In addition, the Evaluation Manager will support regional staff with data collection efforts, understanding program performance data, and reporting to stakeholders.   

AS AN EVALUATION MANAGER, YOU WILL: 

Synthesize data on program performance and trends for internal monitoring and evaluation 

• Create Salesforce performance measurement reports on a quarterly basis that will support decision making by regions and the national team 
• Lead LIFT’s bi-annual member feedback survey development and administrative process, from survey development to data collection and dissemination, coordinating with program staff across the organization to ask questions to address member voice and needs 
• Support LIFT staff in interpreting and using analyses and reports for program improvement and external purposes 
• Create custom Salesforce reports and dashboards for staff as needed for team and performance measurement, from the brainstorming phase to the creation of a final product 
• Lead Salesforce data, report, and dashboard management, including ongoing maintenance and inventory for partner and external reporting as well as internal use 

Serve as evaluation point of contact and reporting lead for key partnerships 

• Represent LIFT in an evaluation capacity at partnership meetings 
• Determine needed partner reports and analyses, working with Evaluation Coordinator to develop custom reports and dashboards in Salesforce 
• Develop surveys and data collection instruments and/or optimize currently collected data to be able to report to partners 
• Track deadlines and cadence for partner reporting and deliver reports as required in coordination with regional program staff; develop processes for monitoring deadlines and deliverables 
• Work closely with grant writers and the development team to respond to funder and other stakeholder data requests and provide input into grant applications and reports 
• Develop LIFT’s end-of-year data report annually for use by the development team 

Provide support for LIFT’s learning agenda and program evaluations, including thought partnership on evaluation strategy and learning questions 

• Collaborate with Evaluation Director and national and regional program teams to determine strategy aligned learning agenda priorities and evaluation projects 
• Provide support on determining evaluation methods and writing evaluation plans 
• Clean and analyze data in Salesforce and statistical software as part of evaluation analyses 
• Generate data visualizations and other products to share results 
• Support Evaluation Director in data interpretation and writing of reports and briefs to communicate methods, findings, and recommendations for continuous improvement 

OUR IDEAL CANDIDATE: 

• A Master’s degree preferred but not required, in public policy, public administration, public health, social work, economics in addition to 2+ years of professional experience conducting data analysis and conducting/managing data collection for program assessment or evaluation. 
• Or a Bachelor’s degree in a related discipline in addition to 3+ years of professional experience conducting data analysis and conducting/managing data collection for program assessment or evaluation.  
• Experience with Salesforce or another CRM/relational database a major plus
• Strong proficiency in Microsoft Excel; preferably comfortable conducting analysis in R, SPSS or similar statistical software
• Experience designing data collection instruments and protocols for high quality data collection
• Excellent organizational and project management skills and experience managing projects from creation, to tracking of work plans and then managing against a work plan
• Experience working with teams to develop logic models  
• Professional experience working on matrixed teams; experience structuring quantitative and qualitative research/evaluation projects with multiple stakeholders preferred
• Professional experience with using data for continuous improvement preferred 
• You are committed to LIFT’s mission and demonstrate LIFT’s values: We let brilliance shine; We root change in learning; We build deep relationships; We strive for social justice; We create thriving environments.    

Don’t think you have everything for this role but are still interested? Please don’t hesitate to apply. We’d love to hear from you! LIFT is an equal opportunity employer and believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. LIFT’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, those who identify as women, veterans, and individuals with disabilities in our organization.    

WHAT WE OFFER  

• Salary Range: $70,000-$75,000/year. LIFT’s compensation philosophy is to pay competitively for our non-profit sector and ensure equity across the organization. The compensation range we offer represents a good faith estimate of what we may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as qualifications and experience, internal salary equity considerations, and available market information at the time of hire, but not based on a candidate’s protected status.
• Benefits:  
  • Employer-paid health care coverage (100% for employees, 75% for dependents) 
  • 403(b) retirement savings plan including an employer match contribution of up to 5% after one year
  • Generous paid-time-off policy starting with 4 weeks in the first year (5 weeks in years 2-4, 6 weeks at 5+ years), Federal holidays, the day after Thanksgiving, Cesar Chavez day, and wellness days including a one-week organization-wide paid closure over the winter holidays (the week between Christmas and New Year’s Day holidays), and a one-week organization-wide paid closure over the summer fiscal year transition (the week in which Independence Day is celebrated)
  • 12 weeks paid parental leave
  • Partial cell phone coverage 
  • Pre-tax accounts for transit, health, and childcare benefits  

Please see here for a more in-depth overview of LIFT’s Benefits and Culture.  

TO APPLY   
Please visit www.whywelift.org/careers to apply and submit a resume.  

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Last updated on Aug 15, 2024