Who we do:
As an Account Coordinator you will primarily support the Client Services team with campaign management & troubleshooting, while learning what it takes to run your own accounts. This role will require ongoing client engagement and strong interpersonal skills.
What you’ll do:
- Support and mirror the Client Services Account team, with the goal of growing into an Account Manager.
- Set up initial campaigns, monitor effectiveness, and troubleshoot when needed.
- Work closely with the Trading team to rapidly onboard new customers.
- Become an expert on the use and best practices on The Trade Desk platform.
- Responsible for regular check ins with clients and escalation of client issues to senior team.
- Take initiative to provide additional support to clients with consistent proactive and reactive tasks that help drive revenue and client relationships.
What you’ll bring:
- Bachelor’s Degree from a four-year university or equivalent years of experience required.
- 1 + years of experience in a role focused on relationship building with external parties.
- Strong Interest in technology and the aptitude to learn new tech quickly.
- Ability to teach others, maintain confidence while speaking in groups, and humility when learning from others.
- Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
- Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment while maintaining your attention to detail.
- Effective organization and time management skills – ability to prioritize and meet deadlines.
- Willingness to travel alongside a team up to 25% of time.
Opportunities for growth:
- The primary goal of this role is to grow into the Account Manager role, after supporting the client services for an extended period of time.
- To advance to the Account Manager role you must demonstrate a strong ability to manage and grow multiple accounts, collaborate with trading the sales counterparts, and an eagerness to continue learning.
#LI-BM1
•
Last updated on Aug 21, 2024