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Account Coordinator

thetradedesk · 30+ days ago
Negotiable
Full-time
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Who we do: 

As an Account Coordinator you will primarily support the Client Services team with campaign management & troubleshooting, while learning what it takes to run your own accounts. This role will require ongoing client engagement and strong interpersonal skills. 

What you’ll do: 

  • Support and mirror the Client Services Account team, with the goal of growing into an Account Manager. 
  • Set up initial campaigns, monitor effectiveness, and troubleshoot when needed. 
  • Work closely with the Trading team to rapidly onboard new customers. 
  • Become an expert on the use and best practices on The Trade Desk platform. 
  • Responsible for regular check ins with clients and escalation of client issues to senior team. 
  • Take initiative to provide additional support to clients with consistent proactive and reactive tasks that help drive revenue and client relationships. 

What you’ll bring: 

  • Bachelor’s Degree from a four-year university or equivalent years of experience required. 
  • 1 + years of experience in a role focused on relationship building with external parties. 
  • Strong Interest in technology and the aptitude to learn new tech quickly. 
  • Ability to teach others, maintain confidence while speaking in groups, and humility when learning from others. 
  • Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets. 
  • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment while maintaining your attention to detail.  
  • Effective organization and time management skills – ability to prioritize and meet deadlines.  
  • Willingness to travel alongside a team up to 25% of time.  

Opportunities for growth: 

  • The primary goal of this role is to grow into the Account Manager role, after supporting the client services for an extended period of time. 
  • To advance to the Account Manager role you must demonstrate a strong ability to manage and grow multiple accounts, collaborate with trading the sales counterparts, and an eagerness to continue learning. 

 

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Last updated on Aug 21, 2024

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