Day to Day Responsibilities of this Position and Description of Project:
Content Designer (Financial Services)
Design at Client is on a mission to modernize their marketplace, build the future of ecommerce, and celebrate the uniqueness of their inventory and community.
As a content designer on client's Financial Services team, you'll be designing the end-to-end experience for one of the most critical parts of theirbuyers' and sellers' journey. You'll work in tandem with product designers, researchers, and other partners who share your passion for crafting high-performing, user-centered product experiences.
As a full-stack content designer, you believe writing is designing. You see language as a design material and you get others to think the same. You know how to solve complicated business and design problems with deceptively simple words. And you enjoy working with cross-discipline partners to define the margins, strategies, and outcomes in ambiguous spaces.
While FinTech experience is a plus, it's certainly not a requirement. We're looking for someone with strong taxonomy and information architecture skills, experience distilling complex information down to its simplest form, and the ability to work with speed and poise in a fast-paced, highly adaptive environment.
Responsibilities:
Contribute to the Financial Services content strategies and frameworks to drive customer comprehension, engagement, and retention.
Use the Double Diamond design process to design, test, and iterate on user flows in close collaboration with product, design, and user research partners.
Deliver content for design solutions that meet product requirements
Requirements:
At least 4-6 years in content-focused roles with at least 2-3 of those years focused on in-product UX content
A portfolio of work demonstrating human-centered design thinking and solutions
Proven track record of developing a product content strategy for web and mobile, including designing for accessibility and inclusivity
Bachelor's degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field
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Last updated on Aug 2, 2023