The Weekend and Relief Manager (WRM) is primarily responsible for managing the weekend and on-call activities at The Children’s Inn at NIH and Community Apartments. Weekend & Relief Managers work closely with other members of the Resident Services team providing services to The Children’s Inn and Community Apartments in accordance with the procedures outlined in the Resident Services Manager (RSM) manual.
Guest Relations:
Administration:
Qualifications:
Education:
Bachelor’s or Associate degree preferred. Ability to speak, understand and write in Spanish is preferred.
Experience:
Work experience in human services (family services, hospital or therapeutic residential settings). Familiarity of hospital routines and the needs of people in stressful or crisis situations desired. Please note this is not a clinical position.
Skills/Traits:
Must have strong communication skills and be computer proficient. Should be friendly and tactful with a compassionate personality. Must be flexible and, when necessary, demonstrate good decision-making ability in order to protect the safety and security of the residents. The Weekend and Relief Manager must be able to cope with and offer comfort to people in acute personal crisis. Should have a positive attitude and work well in a team-oriented environment. Must be open to all and comfortable with a variety of lifestyles. Must have a clean driving record and be willing to participate in The Children’s Inn driver training program in order to operate Children’s Inn vehicles in order to drive families to the Community Apartments on as-needed basis.
Schedule:
Weekend and Relief Managers can expect to work approximately 3-4 shifts per month. The shifts include:
· Saturdays at The Inn from 7:00 a.m. to 7:30 p.m. or 7:00 p.m. to 7:30 am (Sunday morning)
· Sundays at The Inn from12 p.m. to 8 p.m.
· Rotating on-call schedule to provide backup day, evening, holiday coverage extending beyond the WRM scheduled weekend shift due to illness, emergency, or vacation coverage for other WRMs and RSMs at The Inn.
WRMs can expect to be on call about eight weeks per year.
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Last updated on Apr 2, 2024
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