Platform Partnerships Manager

As a part of Smartly's journey becoming a full multi-platform player, we need to nurture and improve our relationship with platform partners like Facebook, Pinterest, Snapchat, TikTok and Google in order to drive new business, retain & grow existing customers, improve our thought-leadership position and product-market fit and coordinate internal activities across different functions.

As Platform Partnerships Manager for APAC, you will report to the Head of Customer Success in your region and work closely with the regional Sales & CS leads and teams, and multiple other functions across the company to strengthen Smartly's position in the region. You will play a key role in developing growth strategies and carrying out strategic projects with platform partners. You will also function as a crucial link between partners and our product development team. In this role, you'll be at the forefront of the fast-paced online marketing industry, allowing you to continue to learn & develop at speed whilst also growing and nurturing your own target market, managing relationships with large partners and scaling the operations of an ambitious growth company.

As a Platform Partnerships Manager at Smartly, you will...

• Build continuously better relationships and implement joint business plans with platform partners (e.g. Meta, Snapchat, TikTok, Google) and create positive trust towards Smartly in your region
• Build and nurture relationships with key partner collaborators in the region
• Improve platform partners' awareness of the Smartly offering and success stories in order to ensure a good understanding of the value Smartly provides
• Systemically map platform partners' organizations and share insights to other Smartly teams what actions they should take (e.g. engage with specific Meta sales pods)
• Work closely with the regional leadership and other key internal partners to drive growth and support the region's business
• Support sales teams in driving new customer acquisition (e.g. join customer pitches/demos) & support product marketing with narrative and solution packaging towards partners
• Work closely with customer success and support driving growth for key customers and up-sell Smartly multi-product offering
• Act as local extension for Smartly.io product management & development and support developing our product & services
• Act as Smartly's main POC for partner programs and initiatives
• Organize business reviews and joint events with partners

We’re looking for you, if you have...

• 7+ years of sales and business development experience in ad-tech and/or media agencies
• Experience with Meta, TikTok, Pinterest, Snap, Google and knowledge of any self-serve platform, auction, or programmatic ad products is a plus
• Media experience within the APAC region is preferred
• Understanding of SaaS ecosystems and its value proposition
• Proven record of meeting and exceeding quota on a consistent basis
• Ability to build connections and engage confidently with a variety of audiences, including C-level decision makers, and ideally have strong agency contacts in the region
• Ability to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.)
• Ability to build and maintain strong relationships with agency C-Suite and social activation teams
• Understanding of agency services, their business models, and the role they play within media and creative industries.
• Strong spoken and written communication skills in English
• Ability to work in our Singapore office at least 2 days a week (hybrid).
• Are willing to travel across the APAC region for meetings, conferences and industry events

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Last updated on Aug 19, 2024