Communications Manager

Connexa is New Zealand's largest mobile towers and passive infrastructure business, operating a nationwide portfolio of over 2,350 mobile sites. Connexa's vision is to enable a more connected digital future for Aotearoa New Zealand.

As the Communications Manager at Connexa, you will be the custodian of the Connexa ‘tone of voice’ and play a critical role in shaping our approach to communication activities and helping us find our tone of voice. You will be responsible for producing a comms plan, creating content and managing all communication activities with the aim of enhancing our supplier and employer brand image and reputation and supporting the overall business objectives. The focus is more on internal comms, but at times you may need to also work with our PR or branding agency on website provider.

This is a hands-on role that would suit a creative and proactive individual who is keen to learn about what makes Connexa ‘tick’ and wants to make a difference. As the only comms professional in the company, your role will be hugely varied. On any given day you could be penning a newsletter or a blog post for the CEO, updating our website, dreaming up a piece of thought leadership, helping finesse marketing and customer collateral, posting of our accolades on LinkedIn, proofreading a board preso, supporting our Optimisation project team with change comms or even advising on the UX (look and feel) of one of our new systems.

You need to be able to edit content and write very well in not too corporate speak – that’s a given – but ideally, you’ll also be familiar with visual forms of communication (Canva, PowerPoint and a whole bunch of other tools we hope you can teach us!).

Please note that we have another person who liaises with community stakeholders on contentious or special interest site build activities… but you are welcome to get involved in this space if you are interested and have relevant experience.

You’ll need and want to work from the office regularly, but we’re happy to consider a part-time or flexible hours working pattern.

 Anyone who joins Connexa is joining a fast-growing team in a newly established company where they’ll get to play a key role in shaping the ways of working and co-creating the culture.

Responsibilities include:

• Developing and implementing a communications strategy, including an annual calendar for internal and external communications
• Overseeing the creation and execution of effective communication campaigns and materials, which in most cases means producing or editing content and collateral
• Maintaining a content library
• Acting as the custodian of the company's brand imagery and tone of voice
• Building and maintaining relationships with key stakeholders including senior leaders, the People and Culture team, the Optimisation Programme team and the Community Engagement Manager
• Managing our relationship with and overseeing any work done by our PR agency, brand agency or website provider
• Connecting and collaborating with comms counterparts at our key customers and supply partners (Spark and 2degrees)
• Networking and building relationships with industry groups and influencers
• Providing advice and guidance on communication matters and approaches to senior leaders
• Monitoring and analysing the effectiveness of communication activities
• Collaborating with cross-functional teams to ensure consistent messaging and alignment with company values and goals

Requirements

To be successful in this role, you'll need the following:

• A strong understanding of communication principles and approaches, with a focus on internal communications and collateral and content development
• Ability to develop and execute effective communication plans and materials
• Excellent written and verbal communication skills – you must be able to write well, and ideally, you’ll love it!
• Ability to ‘translate’ technical speak into plain language and adapt messaging for difference audiences
• Proficiency in using digital communication platforms and tools
• A curiosity and desire to experiment with using AI to produce content and collateral
• Experience in brand management and reputation building would be awesome
• Experience in producing change or crisis comms would be even more awesome, but certainly not essential

Benefits

In return for your efforts, you will be rewarded with a competitive salary, Southern Cross health insurance, life insurance, marram holidays as well as an annual wellbeing day.

Working at Connexa will challenge you, broaden your skillset and give you the opportunity to make your mark on a totally new segment of New Zealand’s telecommunications industry.

To express your interest APPLY online today!

Last updated on Jul 18, 2024