<p>Our mission is to provide innovative services critical to society, unlocking a cleaner, better and more profitable future. Working towards this goal, Volue has become a leading technology supplier and enabler of the green transition, helping energy companies simplify and optimize everyday operations.</p><p>We are seeking a Trading Operations Specialist who will support Volue's mission by enhancing our ability to provide customer value. In this role, you will engage with a variety of customers across Europe, helping them manage and trade energy portfolios using our trading software solutions. You will collaborate with diverse teams within Volue (Product, Sales, Development, etc.) to achieve this.<br> <br><strong>What you will be doing to make a difference:</strong></p><ul><li>Developing expertise in Energy markets and our Trading products.</li><li>Conducting specialized training and consulting to help customers maximize the value of our software, improving their trading performance and reliability.</li><li>Work closely with customers in various roles (e.g., traders, developers) to understand their trading requirements and workflows.</li><li>Contribute to automating and enhancing internal processes in Customer Success and support core tasks such as onboarding and webinars.</li><li>Maintain active communication with internal stakeholders (e.g., Product, Sales, Development).<br></li></ul><p><strong>What you need to succeed:</strong></p><ul><li>A degree in Engineering, Business, Economics, or a technical field.</li><li>At least one of the following:<ul><li>Proven interest in Energy Industry</li><li>Solid knowledge of Python or other scripting languages.</li><li>Previous experience in trading, development, QA, or technical support.</li></ul></li><li>Strong teamwork and a growth mindset.</li><li>Analytical reasoning skills; experience with data or statistical analysis is a plus.</li><li>Willingness to move to a customer-facing role.</li><li>Fluent in English (German is a plus).<strong><br></strong></li></ul><p><strong>Reasons to join Volue team and what we offer:</strong><br></p><ul><li>Large degree of influence in shaping & developing the role further;</li><li>Great colleagues in one of Europe’s most exciting green tech companies with innovative and international work environment;</li><li>Competitive salaries based on your professional experience;</li><li>Annual vacation of 30 days;</li><li>Corporate benefits like Urban Sports Club, JobRad or Pension Scheme as well as acesss to a Mental Health Platform;</li><li>Flexible working hours and hybrid work;</li><li>Attractive referral program.</li></ul><p>The position is part of our Customer Success team and reports to the Head of Trading Software. We are looking to hire for Volue office in Munich.</p><p>In Volue, we cherish each employee’s competence, ideas and personality. Let your skills and talent be a part of our team – and let us leave our mark on the world together! </p><p><strong>Company Culture</strong></p><p>In Volue, we believe that in order to be a successful company, we need to bring everyone to the table. </p><p>We look at diversity as a competitive advantage. A diverse workforce enables better decision-making and creates more value. By inclusion, we refer to the sense of belonging and being part of a community at work. We want the people of Volue to feel welcome, valued and not least encouraged to bring their whole, unique selves to work. </p><p>Volue is about people. From staff to client, people are at the center of all our operations, and we always strive for a flat structure where everyone feels included, appreciated and recognized for their individual efforts. Or as we call it "ONE Volue". We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background or religious beliefs. <br></p> •
Last updated on Oct 15, 2024