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Service and Repair Technician

dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5 · 30+ days ago

Zelienople, PA, US

$18+ / hour

Full-time

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Job Description:

Pay Range $18hr - $22hr

Responsibilities:

Performs disassembly, testing, troubleshooting, and reassembly of electro-mechanical devices in a Service Depot environment.
Generates and executes formal test protocols and reports.
Sets up and operates test equipment and records measurements.
Maintains accurate data and assists with analysis.
Provide process/test method training to manufacturing/QC personnel and other technicians.
Able to understand and document issues related to returned devices returned for service. Follows up with options for repairs to the service center.
Investigate, confirm original complaint, repair, and calibrate customer returned equipment.
Documents the activities required to repair returned equipment per corporate standards and local procedures.
Tracks customer-owned equipment through the Service/Complaint handling system and reports status to Field Assurance for the respective division (e.g. VAD, PI, UCC).
Participates in the development of local documentation for equipment repair.
Supports production by diagnosing potential new failure modes with manufactured equipment.
Identify any negative trends for the devices serviced.
Will assist in the support of Quality and regulations to ensure systems are in compliance with all internal and external guidelines.
Maintains working knowledge of company policies and procedures, ISO, and FDA requirements.
Other duties as assigned.

Basic Qualifications:

An Associate's Degree in electronic engineering technology with 1-2 years of related experience, or a minimum of 3 to 5 years of experience in a comparable environment.
Medical device experience a plus.
HVAC/Refrigeration background is preferred.
Military background in electronics and/or electro-mechanical is helpful.
Requires demonstrated ability to interpret and comprehend specifications, procedures, and use of hand tools.
Must be able to prepare and maintain appropriate documentation related to the product servicing.
Writing skills sufficient to write technical reports, the process taken toward resolution, and results.
Knowledgeable in troubleshooting electronics and hydraulic circuits.
Able to execute test protocols.
Ability to work with minimum supervision.
Ability to read and understand electrical schematics.
Computer skills: Word, Excel, Servicemax, Workday.

•

Last updated on Oct 6, 2023

About the company

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dhjdnwh4qm62pb5vm2o4tbd72ej7oa01f47beu0d9d984ckrwi58r2ocg36n82t5

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