Technical Writer (m/f/d)

ABOUT THE TEAM:

The Documentation team supports the development teams, who rely on the Agile method to deliver the highest level of software and documentation quality.

As a technical writer at Talon.One, you will report to the team lead and work closely with the other team members. The documentation being a very cross-functional project, you will have daily interactions with product owners, developers and technical account managers. You will also have the opportunity to learn technical skills and improve your technical writing skills.

Your main mission will be to contribute and help maintain the end-user and developer/API documentation. You will write brand new content to keep up with the evolution of the product and revamp existing content to make it more efficient and cheaper to maintain. You will also have the ability to shape how we manage the documentation in the company.

Most of our team in located in Berlin, but we are open to remote candidates located in time zones 1 hour behind or ahead of Berlin.

YOUR TASKS AND RESPONSIBILITIES:

• Work with various teams to document new product features as they are released and address product documentation gaps.
• Review content created by other technical writers and have your content reviewed by them.
• Provide support to the UX/frontend team with UX writing.
• Write API documentation (language: OAS) and developer documentation (tool: MDX/docusaurus).

YOUR QUALIFICATIONS:

• Founded experience in writing customer-facing documentation.
• Pedagogy is your thing. You are naturally good at explaining things.
• You are a self-learner, you like to test things for yourself.
• You are empathetic and you can easily anticipate customers' questions when you test a feature.
• Your English is excellent and you know how to write for international audiences.
• You have excellent interpersonal skills and a keen eye for detail.
• You have a solid understanding of the concepts used in technical writing such as minimalism, topic-oriented writing and user-centric thinking.
• Ideally, you have some experience with the docs-as-code approach and some degree of technical skills such as using GitHub or the command line.
• We are particularly interested if you have a background in computer science.

WHAT'S IN IT FOR YOU:

• A great team that will support your growth.
• English is our working language and we come from every corner of the world, you will love working in a diverse, cross-cultural team (get ready to taste delicious food from different parts of the world!)
• In-house German language courses
• Discounted Urban Sports Club membership and BVG ticket Work-Dog-Balance, your best friend is more than welcome!
• Relocation and temporary apartment search support (when relocating to Berlin)

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture
• Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
• High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We’d love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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Zuletzt aktualisiert am 19.04.2024