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Ops Transformation Lead

unison-consulting-pte-ltd · 30+ days ago
Negotiable
Full-time
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  • Identify and assess opportunities for change, challenging the status quo and showing the possible direction of travel
  • Design solutions and provide guidance on how to successfully navigate change
  • Drive outcome focused transformation including: focusing on the ‘why’, planning, executing, managing stakeholders, assuring buy-in and resources, resolving conflicts, ensuring alignment on priorities, etc.
  • Lead others in the change journey – project teams and business service colleagues.
  • Work across Group Businesses and support functions in the region to create an organizational ‘momentum for change’ based around commonality of solutions and standardization of product and process.
  • Support the roll out and adoption of the process excellence training courses and e-modules by scheduling all management and supervisory staff to attend and again appropriate certification.
  • Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations.

 

Requirements

  • Experience in managing and delivering change or business consulting (~5 years)
  • Flexible and a sharp mind, ability to connect the dots and learn
  • Team and people management exposure
  • Hands-on experience in applying common transformation tools / frameworks e.g. Design Thinking, Six Sigma / Lean and Agile
  • Provide timely reports on OT project/programme status, risks and issues, evaluating performance based on management information.
  • Good stakeholder management and impactful personal communication (incl. negotiation and influencing)
  • Effective project management
  • Proficiency with numbers and ability to change data into insights
  • Practice navigating matrix management & globally dispersed environments (teams, internal stakeholders, clients, management) will help a lot.
  • Experience and understanding of the banking environment incl. regulatory framework will be an important asset

Last updated on Jan 31, 2024

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