Company Summary
Relocity is a B2B2C talent mobility company offering local, high-touch services combined with intuitive mobile technology to connect relocating employees to their new communities. Over 400 companies in a growing list of cities throughout the U.S., Europe, Asia, and Australia have adopted our flexible talent mobility platform to improve their employee relocation experience.
Job Summary
As a Personal Host (a.k.a. Relocation Consultant), you will be a trusted partner to our clients and their employees! You will be supporting in managing and driving the entire relocation process: from getting the employee moved and settled to helping them create a great lifestyle in their new city. You will be working remotely with a flexible schedule that you manage.
Essential Duties and Responsibilities
- Develop working relationships with the relocating employees and provide services such as:
- Offering expert knowledge of the city
- Conducting local housing and school research
- Providing DMV and banking setup assistance
- Recommending a wide range of social and culture activities
- Build rapport, communicate, research and deliver customized information and the best recommendations in a timely manner
- Create customized area tours and client reports using Microsoft Office or GSuite products
- Meet with the relocating employees (either in person, by phone or using technology) to discuss issues connected with the relocation
- Manage multiple client relocations at any given time and perform other administrative duties, as necessary
Education and/or Technology Requirement
- Bachelor or Associate’s degree (or equivalent) preferred
- Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
- Owns laptop or desktop and mobile phone
Qualifications
- Must have the legal right to work in the United States
- Extensive knowledge of local real estate market, education, local registrations
- Has relocated or has helped others relocate
- Has lived in San Jose/South Bay area for 5+ years
- Able to commit to a minimum of 30+ hours per week
- Experience managing own schedule and working remotely
- Experience with project/time management and scheduling
- Great customer service skills with friendly and outgoing personality
- Flexible and able to work weekends
- Owns a vehicle/license and/or able to self-drive
Language Skills
- Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organization
Pay range: $30.66 - $33.15
Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.
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Last updated on Jun 5, 2024